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Sarah Wilson UKFast | Account Manager

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Windows Night Engineer

Are you a night owl with a huge passion for technology that enjoys troubleshooting and fixing issues? Do you want to become an integral part of a multi-award winning family owned business? If so, we may have a place for you at UKFast!

Working with our existing Night Support team, we are looking for an Engineer with a strong attention to detail, high standards and a can-do attitude.

What will my responsibilities be?

  • This fantastic opportunity allows you to get involved in assisting with and maintaining customer solutions
  • Helping with server setup, configuration and support
  • Advising with client issues
  • Aiding with research and development
  • As well as having fun working alongside some of the best engineers in the industry 

What skills do I need to have?

  • Experience building, installing, maintaining and supporting Windows 2008/2012 servers
  • Experience with programming languages such ASP,PHP, HTML
  • Qualification/certification to MTA/MCTS/MCSA level is required
  • Experience of Windows systems in a hosting environment
  • Experience of Windows systems in a networking environment
  • Excellent customer service skills with working experience
  • Experience installing, configuring and supporting the following applications and services:
  • Active Directory
  • IIS (including shared configuration)
  • FTP (including STFP & FTPS)
  • Mail servers
  • Hardware diagnostics and tools such as Raid controllers, Perfmon
  • Database servers
  • SAN storage and architecture experience – EMC/EqualLogic/Netapp/3PAR/HP and/or Dell server hardware

What’s the earning potential?

  • We offer a salary of £18-27k depending on experience
  • Additional shift allowance

What are my working hours?

This role will cover 12 hour shifts on a 4-on and 4-off shift pattern on a rolling rota basis.

What benefits are on offer?

  • Award-winning training and education centre with three full-time teachers who help you obtain accreditations, develop and learn
  • On-site gym with steam room – we also have weekly classes such as Boot Camp and Yoga – there is something for everyone
  • Birthdays off as a paid holiday
  • UKFest – our yearly festival with live bands, free food and drink for the entire company, friends and family. The event is described as a mini-Glastonbury with over 1000 attending in 2016
  • Private BUPA healthcare cover after a years’ service
  • Full paid maternity leave for first 16 weeks and full paid paternity leave for 2 weeks after two weeks service

We also offer these if you’re interested:

  • Regular cinema nights and LAN parties
  • Friends and family open days where people related to the company come over to eat and drink with us at Christmas
  • Referral scheme in which you can earn up to £500 for referring superstars to join the business
  • Family days out to Chester Zoo
  • An extra weeks holiday the year you get married
  • Crèche on site – somewhere to play when your kids come to visit

We’ve got loads more too:

  • Bar! Free drinks on a Friday to end the week
  • Onsite parking
  • Sports clubs such as running, football & netball
  • Table tennis and pool tables – things can get competitive
  • Console gaming area and arcade machines
  • Regular pub quizzes with our very own quiz master - friends and family are also welcome
  • Fresh fruit delivered to the office
  • Team building experiences climbing Snowdon

Performance Incentives

  • We’re big believers in rewarding commitment, so you get £1000 after 5 years with us and an amazing £10,000 bonus after 10 years in the family
  • We offer reward trips to amazing places such as Vegas or skiing in Switzerland!
  • Top performers achieve VIP parking

Coming soon

  • Future plans to have a dog kennels for all you dog lovers
  • Share Scheme for the entire business to make people feel rewarded and connected
  • Pension Scheme with significantly higher matched contributions

Contract type

Permanent full-time

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