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Sarah Wilson UKFast | Account Manager

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Enterprise Windows Engineer

Do you love cutting edge technology, solving problems and maintaining complex hosting environments? If you’re passionate about servers, cloud and helping customers in the fast moving industry that we call hosting, then we may have the perfect role for you at UKFast!

What will my responsibilities be?

  • To provide technical support, expertise and consultation to clients
  • Assist with maintenance and operational status of client solutions
  • Assist in design and implementation of bespoke client requirements
  • To be responsible for server setup, configuration and support
  • Aiding research and development with new and existing products
  • To continually develop your technical skills through extensive training both internally and via third parties. You will be working alongside some of the best engineers in the industry

What skills do I need to have?

  • Experience installing, maintaining and supporting Windows 2008/2012 servers
  • Qualification to MTA/MCTS/MCSA level
  • Excellent customer service skills with working experience
  • A keen interest in new and emerging technologies

Experience in the following areas would be essential for this role:

  • Active Directory Services; Domain/Policy/User/Machine Management Distributed File System Replication
  • Internet Information Services (IIS)
  • Domain Name Service (DNS)
  • Mail Services (SMTP/POP3/IMAP)
  • Microsoft Exchange Services
  • MSSQL database service functionality; Mirroring/Clustering/Log Shipping Microsoft Clustering/High Availability
  • Experience with load balancing technologies; Layer 4 & 7
  • Exposure to virtualisation technologies; VMWare/HyperV/Zen Server/KVM
  • Understanding of RAID configuration and implementation
  • Exposure to Cisco networking; Firewalls/Switches/Routers
  • Experience with server backup technologies
  • Storage Area Network (SAN) exposure; Dell/HP 3PAR/NetApp/iSCSI/Fiber Channel Exposure

Experience in the following areas would be beneficial for this role:

  • Hardware diagnostics and debugging experience
  • Web application debugging experience (.NET/PHP/JAVA/ASP Classic)
  • Data Security/Encryption
  • Citrix products and service experience
  • Exposure to Linux based operating systems

What’s the earning potential?

  • We offer a salary of £30-45k depending on experience

What are my working hours?

This role will cover a shift pattern to include 5 days covering shifts of 8-5, 9-6 or 11-8 between Monday-Friday with the occasional weekend

What benefits are on offer?

  • Award-winning training and education centre with three full-time teachers who help you obtain accreditations, develop and learn
  • On-site gym with steam room – we also have weekly classes such as Boot Camp and Yoga – there is something for everyone
  • Birthdays off as a paid holiday
  • UKFest – our yearly festival with live bands, free food and drink for the entire company, friends and family. The event is described as a mini-Glastonbury with over 1000 attending in 2016
  • Private BUPA healthcare cover after a years’ service
  • Full paid maternity leave for first 16 weeks and full paid paternity leave for 2 weeks after two years' service

We also offer these if you’re interested:

  • Regular cinema nights and LAN parties
  • Friends and family open days where people related to the company come over to eat and drink with us at Christmas
  • Referral scheme in which you can earn up to £500 for referring superstars to join the business
  • Family days out to Chester Zoo
  • An extra weeks holiday the year you get married
  • Crèche on site – somewhere to play when your kids come to visit

We’ve got loads more too:

  • Bar! Free drinks on a Friday to end the week
  • Onsite parking
  • Sports clubs such as running, football & netball
  • Table tennis and pool tables – things can get competitive
  • Console gaming area and arcade machines
  • Regular pub quizzes with our very own quiz master - friends and family are also welcome
  • Fresh fruit delivered to the office
  • Team building experiences climbing Snowdon

Performance Incentives

  • We’re big believers in rewarding commitment, so you get £1000 after 5 years with us and an amazing £10,000 bonus after 10 years in the family
  • We offer reward trips to amazing places such as Vegas or skiing in Switzerland!
  • Top performers achieve VIP parking

Coming soon

  • Future plans to have a dog kennels for all you dog lovers
  • Share Scheme for the entire business to make people feel rewarded and connected
  • Pension Scheme with significantly higher matched contributions

Contract type

Permanent full-time

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