Over the past two decades, UKFast has grown from a start up to a multi-million pound business. We are one of the UK’s leading cloud and secure managed hosting providers - supplying dedicated servers, private and public cloud hosting solutions, and a full range of technical, cybersecurity, and DevOps consulting services.
Dedicated to innovation and providing world-class solutions, we help transform our customers’ businesses. We bring together cutting-edge technology with multi-award-winning customer service and support. We have the highest NPS in our industry and we work hard every day to re-earn our customers’ loyalty. We support a full cross section of UK enterprise, from local businesses and charities to global manufacturers and retailers, local and central Government, the NHS, and the Ministry of Defence.
Our business is built entirely around our people and our customers. We invest in our people and work hard to ensure our teams are inspired, motivated, and supported. We are customer-obsessive and committed to self-development, hard work, and having fun. We believe in everyone bringing their whole self to work as part of our fantastic bunch.
Our in-house training facility is widely accredited. For instance, we are the only managed service provider in the UK to be an accredited AWS training centre.
We care passionately about doing the right thing - for our customers and each other. It’s important to us that UKFast is a diverse, inclusive, and socially-conscious employer that contributes positively to our communities and environment.
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UKFast currently has an exciting opportunity for a passionate and dedicated engineer to join our Launch Team. You will be responsible for delivering our high quality technical solutions to our Enterprise Customers while ensuring an outstanding level of customer service at all times.
Taking full ownership of the setup, installation, configuration, and documentation of all products deployed under the UKFast product portfolio, you will ensure all deployments match both technical and business requirements while providing the highest standards of support for every UKFast customer. You will ensure that the customer is always kept up to date and agreed delivery times are met while looking for innovative ways to improve our speed of delivery.
As part of this vital team, you will be managing multiple deployments at any given time so the ability to work at pace while maintaining the highest attention to detail is a must. You will be forward-thinking and a natural problem solver at heart. You will have the ability to overcome technical challenges and a solid understanding of how solutions are architected and built. You will have a growth mindset capable of helping us to evolve; constantly looking to introduce new technologies and improve the solutions that we build, deliver and support.
This role is ideal for someone who thrives in a varied and diverse technical environment with plenty of cross-team collaboration. Our launch team is at the heart of almost every technical solution UKFast builds for a customer, allowing for plenty of progression opportunities to specialist teams, cloud engineering, or even people management as the team continues to grow!
What you will do
What you will bring