Data Centre Engineer

About us

We are UKFast. Over the past two decades, we have grown from a start-up to a multi-million-pound?business. We are one of the UK’s leading cloud?and secure managed hosting providers - supplying dedicated servers, private and public cloud hosting solutions, and a full range of technical, cybersecurity, and DevOps consulting services. We’re moving fast, continuously innovating and having a lot of fun in the process.

We transform our customers’ businesses through robust technology, world-class solution engineering, and multi-award-winning customer service. 

We support a full cross-section of the UK economy, from local businesses and charities to fast-growing eCommerce and financial services businesses, global manufacturers and retailers, local and central Government, the NHS and the Ministry of Defence.  We fully own and manage our ISO-certified, tier 3 data centres, enabling us to design, build and operate our facilities to industry best-practice standards with exceptional levels of on-site and server security.

Our business is built entirely around our people and our customers. We invest in our people and work hard to ensure our teams are inspired, motivated and supported. We are customer-obsessive and committed to self-development, hard work and having fun. We believe in everyone bringing their whole self to work as part of our fantastic bunch.  

Our in-house training facility is widely accredited. For instance, we are the only managed service provider in the UK to be an accredited AWS training centre.  

We care passionately about doing the right thing - for our customers and each other. It’s important to us that UKFast is a diverse, inclusive and socially-conscious employer that contributes positively to our communities and environment.  For instance, we have been Carbon neutral for many years.

The Opportunity

2020 was a transformational year for our business with a large investment from the leading mid-market private equity firm Inflexion. There are many exciting projects underway at UKFast. Integral to our plans is delivering a substantial upgrade to the UKFast core network. Growing our team of Data Centre Engineers to build, support and maintain this platform is paramount to our success.

As a result, we currently have a truly exciting opportunity for a hands-on hardware enthusiast to join us as a Data Centre Engineer. Based at our purpose-built Data Centre in Manchester you will become part of our tech-obsessed team, working in the heart of our business in what we like to call our engine room! Everything that our customers love about us starts with our data centres and that’s why our engineers are crucial to the success of our business.

What you will bring

You will be tech-obsessed with outstanding attention to detail and high standards to match, alongside a positive, proactive approach to problem-solving. You will be motivated and incredibly driven to help us build and continually improve solutions for our customers.

As a Data Centre Engineer at UKFast, no two days will ever be the same. Your role will be action packed, and you’ll be on your feet a great deal more than behind a desk! Your job will mean you build an in-depth understanding of how things work ‘under the hood’ - whether it’s accepting a delivery and processing some brand new hardware, or building, racking and cabling a bespoke customer solution.  You will always be at the forefront of everything we do and your role is essential to our success.

You will work closely with a diverse group of colleagues such as our Windows, Linux, and Network Support teams. So not only will you gain exposure to a range of technologies, but you will also be exposed to the various operational elements of our business.

Above all, the role will be an incredibly exciting, impactful, and personally rewarding career choice. How many other people can say they literally build the internet and keep a broad cross-section of the UK businesses, government, and charities running for a living?

What you will do

  • Build, maintain and support hardware solutions
  • Liaise with other technical departments to support customer solutions
  • Ensure our multiple data centre facilities are operational 24/7
  • Maintain stock and manage deliveries
  • Monitor ticket and task queues, ensuring we hit company SLAs, delivering exemplary customer service
  • Assist with general housekeeping duties and maintain the high standards of the data centres

What will you bring

  • A driven, can-do attitude
  • A collaborative approach to teamwork
  • A great passion for the latest hardware technology
  • An inquisitive nature and a real need to understand how things work
  • The ability to adapt and to think on your feet
  • A keen eye for detail
  • Experience with computer hardware would be beneficial
  • Basic experience with copper and fibre network cabling would be beneficial
  • A full, clean, UK driving licence
  • Basic troubleshooting experience with windows and Linux operating systems
  • Knowledge of server hardware and RAID technology

Success in this role will be a genuinely career-defining experience. Your role will be at the heart of the most exciting tech transformation happening in the North West right now. Our emphasis on personal development means that you should expect an extraordinary period of personal growth.

Why UKFast?

  • Birthdays off as an extra paid holiday
  • Private health insurance after one years’ service
  • Full paid maternity leave for first 16 weeks and full paid paternity leave for 2 weeks after two years' service.
  • Flexible working
  • Award-winning training and education centre with four full-time teachers to help you obtain accreditations, develop and learn.
  • Pearson Vue test centre on-site
  • On-site gym
  • Games zone with arcade games and retro consoles.
  • Free onsite parking
  • Table tennis and pool tables          
  • Team building experiences
  • Regular quiz nights and LAN parties
  • Family days out and cinema nights
  • Volunteer days to help support our community and charity partners
  • An active and engaged LGBTQ community with group events and educational sessions arranged regularly

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