Citrix Engineer

Citrix Engineer

UKFast Campus, Manchester, M15 5QJ

Do you love cutting edge technology, solving problems and maintaining complex hosting environments? If you’re passionate about servers, cloud and helping customers in the fast moving industry that we call hosting, then we may have the perfect role for you at UKFast!

What’s the role all about?

Working at UKFast you’ll have the opportunity to work with some of the internet’s most exciting businesses on a day to day basis. We are currently looking for an experienced 3rd line Citrix specialist who can confidently provide incident investigation, root cause analysis, system optimisation, a detailed understanding of Citrix policies and Active Directory policies for a Citrix environment as well as acting as a point of escalation and technical mentor to more junior members of the team. You will be confident speaking to clients on the telephone or via email and happy to assist junior team members in order to ensure SLAs are adhered to. You must be able to work to deadlines and adapt priorities according to business needs. We are a fast moving managed service provider so you will need to be keen and calm under pressure, and committed to providing great customer service and acting as a key team member.

UKFast have developed a new Citrix platform for our customers that we are looking to take to the next level. We are currently growing the team and looking to support customers further and help maintain internal projects.

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What skills do I need to have?

  • Excellent understanding of designing, implementing and maintaining server based computing solutions with Citrix XenApp/Xendesktop;
  • Good working knowledge of Citrix PVS and associated concepts;
  • Familiar with providing highly available solutions based on XenApp/Xendesktop components.
  • Continually review design and implement technology best practices, guidelines and repeatable processes.
  • Lead or assist in Citrix and infrastructure-based technology projects and tasks both client focused and internal
  • Ensuring configuration, change and event management processes, procedures and controls are implemented and adhered to.
  • Technical understanding of networking protocols
  • Understanding of Netscalers, MFA and storefront services

Good to have

  • Citrix Qualifications from the likes of CCP-V, CCP-N, CC-XAD-CC
  • Sharefile infrastructure management experience

  • Who are our partners?


    • UKFast are on the board of advisors for Intel, Citrix and VMWare - We are asked to contribute to how the products develop.
    • VMWare Premier Cloud Provider partner -  Launch partner for VMWare’s Project Pacific
    • Global beta testers for HPE and their 3Par arrays – Launch partner for their latest arrays.  
    • Microsoft Gold partner
    • Red      Hat Advanced business partner
    • LPI      Approved Training Partner
    • Cisco      Master Service Provider


    What benefits do we offer?


    • Birthdays off as an extra paid holiday
    • Private health insurance cover after one years’ service
    • Full paid maternity leave for first 16 weeks and full paid paternity leave for 2 weeks after two years' service.
    • Award-winning training and education centre with four full-time teachers to help you obtain accreditations, develop and learn.
    • An extra week’s holiday the year you get married.

    What’s available at our amazing UKFast campus?


    • Pearson Vue test centre, sit your exams (Microsoft, RHEL, VMWare, Cisco, LPIC) and qualify in the comfort of our campus.
    • On-site gym
    • Sports clubs such as running,football and netball
    • Games zone with arcade games and retro consoles.
    • Free onsite parking
    • Table tennis and pool tables          
    • Team building experiences
    • Regular quiz nights and LAN parties
    • Family days out and cinema nights
    • Volunteer days to help support our community and charity partners
    • UKFast has an active and engaged LGBTQ  community with group events and educational sessions arranged regularly
Do you have a CV?