UKFast Campus, Manchester, M15 5QJ
Do you love cutting edge technology, solving problems and maintaining complex hosting environments? If you’re passionate about servers, cloud and helping customers in the fast moving industry that we call hosting, then we may have the perfect role for you at UKFast!
What’s the role all about?
Working at UKFast you’ll have the opportunity to work with some of the internet’s most exciting businesses on a day to day basis. We are currently looking for an experienced 3rd line Citrix specialist who can confidently provide incident investigation, root cause analysis, system optimisation, a detailed understanding of Citrix policies and Active Directory policies for a Citrix environment as well as acting as a point of escalation and technical mentor to more junior members of the team. You will be confident speaking to clients on the telephone or via email and happy to assist junior team members in order to ensure SLAs are adhered to. You must be able to work to deadlines and adapt priorities according to business needs. We are a fast moving managed service provider so you will need to be keen and calm under pressure, and committed to providing great customer service and acting as a key team member.
UKFast have developed a new Citrix platform for our customers that we are looking to take to the next level. We are currently growing the team and looking to support customers further and help maintain internal projects.
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