Over the past two decades, UKFast has grown from a start up to a multi-million pound business. We are one of the UK’s leading cloud and secure managed hosting providers - supplying dedicated servers, private and public cloud hosting solutions, and a full range of technical, cybersecurity, and DevOps consulting services.
Dedicated to innovation and providing world-class solutions, we help transform our customers’ businesses. We bring together cutting-edge technology with multi-award-winning customer service and support. We have the highest NPS in our industry and we work hard every day to re-earn our customers’ loyalty. We support a full cross section of UK enterprise, from local businesses and charities to global manufacturers and retailers, local and central Government, the NHS, and the Ministry of Defence.
Our business is built entirely around our people and our customers. We invest in our people and work hard to ensure our teams are inspired, motivated, and supported. We are customer-obsessive and committed to self-development, hard work, and having fun. We believe in everyone bringing their whole self to work as part of our fantastic bunch.
Our in-house training facility is widely accredited. For instance, we are the only managed service provider in the UK to be an accredited AWS training centre.
We care passionately about doing the right thing - for our customers and each other. It’s important to us that UKFast is a diverse, inclusive, and socially-conscious employer that contributes positively to our communities and environment.
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UKFast is looking for an AWS Technical Engineer to play a vital part in our Public Cloud journey.
Reporting to the Enterprise Linux Team Leader, you will act as a bridge between our AWS cloud team and Enterprise Linux Support team. In light of our rapidly evolving AWS offering and customer demand soaring, we have created a new role to ensure we continue providing the highest standard of customer support which UKFast is renowned for.
Our immediate need is to develop our Enterprise Support teams in Public Cloud technologies therefore you will act as an escalation point for all support queries relating to AWS. Working closely with our Technical Lead and AWS team, you will contribute to the experimentation and adoption of new technologies, tools, and processes to strengthen our public cloud support.
This is the perfect opportunity for someone who is developing their craft in AWS technologies and is passionate about providing an impeccable level of service to customers which are undergoing large-scale tech transformations.
As our AWS offering continues to skyrocket, so will opportunities for your career progression. Whether that be moving into build and deployment projects with our cloud team or a future leadership position in the cloud support space – either way, this role will be a highly rewarding opportunity for the successful candidate.
What you will do
What you will bring