0161 215 3700
0800 458 4545
0800 230 0032
0161 215 3711

UKFast Network Status

Problems? Contact our 24/7 tech support team

In the unlikely event of a problem the most effective way to us is to submit a Priority Support ticket:

When telephoning technical support, please quote your ticket reference number so the team member can bring up your details and give you an accurate update.

To speak to a member of our dynamic support team immediately, please call us free on: 0800 230 0032.

Why not visit our MyUKFast Support FAQs, as the answer to your query may already be answered, saving you time.

Core Network

Current Status: All services are working 100%

Cloud Infrastructure

Current Status: We have identified the following issues with this service:

eCloud Vault Bucket Issues

We are currently experiencing some issues with the deletion of objects from eCloud Vault buckets. Upload of new objects to buckets and access of existing objects is not affected.

We are currently investigating the issue, if you are experiencing problems with the eCloud Vault platform please contact support through your normal channels.

Status: Confirmed


DNS Platform

Current Status: All services are working 100%


Current Status: All services are working 100%