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Secure Hosting Solutions

Security

Your solution is housed in our ISO-accredited, ultra-secure UK data centres and sits behind a Cisco ASA firewall as standard. And, because we custom-built our wholly-owned data centres we are in complete control of the physical security of your servers. Your data is protected at all times.

Reliability

Your business is protected by a 100% network uptime guarantee; you even have the option for a 15min support response and 1 hour hardware replacement. This combined with proactive server monitoring guarantees your data is protected 24/7/365, so you can enjoy complete peace of mind.

Support

Our expert technicians are on-hand 24/7/365, so you can rest assured that we are here whenever you need support. As standard you'll have your own dedicated team, so that when you do need to get in touch, you can be assured we're familiar with both your solution and your business.

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Why backup?

With data protection being a critical business necessity, it's imperative you have a backup solution to mitigate business risks, guarantee compliance, reduce costs and help improve the overall success of your business. Failure to properly manage and safeguard your vital data can result in business disruption, losses or the potential failure of your business itself.

Backup is essentially a snapshot or picture of the state of your data before it disappeared or was destroyed, with the data being periodically overwritten as it changes. During the backup process, a copy of data at a specific point in time is created in case something should happen to the original. Therefore, in the case of a failure, the data can be reconstructed from that time.

  • Backup space allocated according to your business requirements and processes
  • Burstable quotas to allow for unexpected increases in capacity
  • Proactive monitoring service to identify any issues before they have an impact on your backup
  • Three backup options to suits different budgets and needs
  • Set your own backup window to ensure no interruption to service for your users
  • Customise your backup via our secure online portal MyUKFast.

Backup options

UKFast Backup

Operating on a seven day cycle, our backup service ensures that a full backup is scheduled to take place once a week, with incremental backups being taken on the other six days. As standard we then retain the backup for seven days.

You'll be allocated a backup quota based on your system capacity, which will vary depending on your unique business needs and will be tailored specifically to suit you.

Advanced Backup

Should you require advanced backup features, increased capacity, or a more flexible approach we also offer advanced backup via Microsoft DPM and CommVault Simpana. Advanced backup features include:

  • Flexibility to choose when full and incremental backups occur
  • Daily, fortnightly or monthly full backups as necessary
  • Faster data transfer speed and restore as the dedicated backup server sits behind the same firewall as your server
  • Increased security as nothing on the device is shared.

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