Managed Backup Services

Protect your business-critical data with secure, reliable backup solutions.

Reliable, cost-effective backups

Protect your business from the unexpected with regular backups of your digital assets to preserve business-critical data in the event of failure. Using enterprise level tools including Commvault, our backup services create an up-to-date copy of your data and applications, allowing your server to be restored to the last available backup, with minimal downtime.

Why do you need Backup?

With data protection being a critical business necessity, it's imperative you have a backup solution to mitigate business risks, guarantee compliance, reduce costs and help improve the overall success of your business. Failure to properly manage and safeguard your vital data can result in business disruption, losses or the potential failure of your business itself.

Backup is essentially a snapshot or picture of the state of your data before it disappeared or was destroyed, with the data being periodically overwritten as it changes. During the backup process, a copy of data at a specific point in time is created in case something should happen to the original. Therefore, in the case of a failure, the data can be reconstructed from that time.

  • Backup space is allocated according to your business requirements and processes
  • Burstable quotas to allow for unexpected increases in capacity
  • Proactive monitoring service to identify any issues before they have an impact on your backup
  • Multiple backup options to suit different budgets and needs
  • Set your own backup window to ensure no interruption to service for your users
  • Customise your backup via our secure online portal MyUKFast


  • Simple and automated deployment for large scale projects, including multi-tenant and hybrid cloud implementations
  • Central image management of XenApp servers simplifies management of small and large deployments of physical or virtual XenApp servers to support any type of use case while reducing the cost, complexity and amount of required shared storage.
  • Custom delegated administration to allow large IT teams to define scope and roles for compliance and control
  • Configuration Logging enables IT to monitor and track granular configuration changes to their app and desktop delivery infrastructure
  • Simplified operations with powerful monitoring and analytics
  • Citrix Director delivers role-based access to enable IT helpdesk to quickly troubleshoot and resolve issues
  • Enterprise scalability of XenApp simplifies the rapid provisioning, patching, and updated of 1,000 of apps and desktops to 100,000 of users anywhere at any time

Supported all the Way

Your eCloud® solution will be backed by a team of UK-based technical engineers available 24/7/365, plus a dedicated account manager.

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UK Data Centres

We've invested £22m in our UK-based data centres to ensure the highest levels of service, security and performance.

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Crown Commercial Service
Cyber Essentials
Carbon Neutral
ISO 9001
ISO 27001

Certifications and Industry Compliance

Your solution is only ever housed in our government and ISO-certified, ultra-secure data centres managed by security cleared personnel. And as an exclusively UK-based company, hosting with UKFast offers guaranteed data sovereignty. UKFast is a government approved supplier through the G-Cloud 12 framework.