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Why UKFast?

We are one of the UK’s leading hosting and colocation providers, supplying dedicated server hosting, critical application hosting, and cloud hosting solutions. We own, manage and operate the UKFast data centre complex, with over 30,000 sq. ft. of enterprise-grade, ISO-certified facilities.

Award-Winning Support

We’re passionate about customer service and support. We know that a hosting solution is more than hardware - you need a highly-qualified team behind you delivering hassle-free support whenever you need it. That’s why our expert UK-based support team are available 24/7/365 should you need assistance with your solution.

More About Our Support

UKFast People

You need a team that you can count on around the clock, whether it's Christmas Day or just another day at the office. When the unexpected happens, you need a UKFast person at the end of the phone; someone who understands, someone who cares, a team mate who takes ownership and sees things through to the end.

More About Our Team

Benefits of Our Partnership

UK-Based and Family Built

UKFast is the UK’s largest privately-owned hosting provider with over 16 years’ experience in public sector hosting. Our focus is on providing the highest levels of service and earning life-long loyalty from our customers.

Faster

Speed plays a crucial role in accelerating business growth. We focus on speed in everything we do; whether it’s in being the first to market with new innovations, running our network or answering your call within 3 rings.

Security

All eCloud solutions are housed in our ISO-accredited, secure UK data centres with Cisco ASA firewalls as standard, so you can be assured that your critical data is protected at all times to government approved standards.

100% Uptime Guaranteed

We know how important it is that your business is always online, which is why we have invested in fully-owned data centres, enterprise-grade infrastructure and our own super-fast network, giving us complete control of the end-to-end process.

SLA Agreements

  • 100% network uptime guarantee
  • 24/7/365 expert, UK-based support
  • Every call answered within 3 rings
  • Account manager & support pod dedicated to you
  • Support from SC cleared level 3 technicians
  • Total control through the MyUKFast client portal

Accreditations

  • ISO 27001:2013 Information Security Management System
  • ISO 14001:2015 Environment Management System
  • ISO 9001:2008 Quality Management System
  • PCI Data Security Standards (PCI DSS)
  • NIC EIC approved contractor
  • CESG and PGA accredited

Certifications and Industry Compliance

Crown Commercial Service
Carbon Neutral
ISOQAR Registered
Cyber Essentials Plus

Your solution is only ever housed in our IL4 and ISO-accredited, ultra-secure data centres. And as an exclusively UK-based company, hosting with UKFast offers guaranteed data sovereignty. UKFast is a government approved supplier through the G-Cloud 9 framework.

Let's talk

Speak to a public sector specialist on 0800 923 0607

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