Why work with UKFast?

UKFast is the UK's largest independently owned cloud and hosting company; with a dedicated Public Sector division who have been working with HM Government departments and their private industry partners for more than 19 years.

With existing, accredited, secure cloud infrastructure that is already connected into the public sector private networks, UKFast provide compliant cost effective cloud solutions that combine the latest technology, exceptional customer service and security with an understanding of the regulations, policies and unique challenges that are faced when delivering or consuming cloud services.

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Call us today on 0800 458 4545

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Accredited Security

Your solution is delivered from a secure architecture that has layers of defence designed to NCSC architecture patterns; delivered from UK data centres that are dedicated to public sector organisations; supported by SC Cleared staff; and independently tested. You can be assured that we take your protection seriously.

Expert Support

You'll soon see our expert support engineers as an extension of your team. Supporting Windows, Red Hat, CentOS and Solaris our team are available 24/7/365 to answer questions or help resolve any issues, plus your call will be answered within 3 rings, guaranteed.

Always Available

With UKFast we guarantee 100% network uptime, ensuring your business is always online. And with PROprotection you can combine extras such as 15min support response, 1 hour hardware replacement and proactive server monitoring to give you absolute peace of mind.

Our NPS - Unrivalled Customer Service

Customer Satisfaction

Knowing what our customers think about us is hugely important to us to ensure we're always exceeding expectations.

Here at UKFast, we use Net Promoter Score (NPS) so we can see how happy our clients are with our performance. We're incredibly proud of our industry-leading - and award winning - 24/7/365 customer service and believe our NPS score reflects this passion.

Read about our customer satisfaction

SLA Agreements

  • 100% network uptime guarantee
  • 24/7/365 expert, UK-based support
  • Every call answered within 3 rings
  • Account manager & support pod dedicated to you
  • Support from SC cleared level 3 technicians


  • ISO 27001:2013 Information Security Management System
  • ISO 14001:2015 Environment Management System
  • ISO 9001:2008 Quality Management System
  • PCI Data Security Standards (PCI DSS)
  • NIC EIC approved contractor
  • NCSC and PGA accredited

Certifications and Industry Compliance

Crown Commercial Service
Cyber Essentials
HSCN Approved Supplier
ISO 9001
ISO 27001

Your solution is only ever housed in our government and ISO-certified, ultra-secure data centres managed by security cleared personnel. And as an exclusively UK-based company, public sector hosting with UKFast offers guaranteed data sovereignty. UKFast is a government approved supplier through the G-Cloud 12 framework and RM3825 dynamic purchasing system.

Certified to the required standards to work with government including: 
Cyber Essentials Plus, ISO 27001, ISO 27017, ISO 27018, ISO 9001, ISO 22301 and ISO 14001.

Let's talk

Speak to a public sector expert on 0800 458 4545

Speak to a public sector expert