UKFast is the UK's largest independently owned cloud and hosting company; with a dedicated Public Sector division who have been working with HM Government departments and their private industry partners for more than 19 years.
With existing, accredited, secure cloud infrastructure that is already connected into the public sector private networks, UKFast provide compliant cost effective cloud solutions that combine the latest technology, exceptional customer service and security with an understanding of the regulations, policies and unique challenges that are faced when delivering or consuming cloud services.
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Your solution is delivered from a secure architecture that has layers of defence designed to NCSC architecture patterns; delivered from UK data centres that are dedicated to public sector organisations; supported by SC Cleared staff; and independently tested. You can be assured that we take your protection seriously.
You'll soon see our expert support engineers as an extension of your team. Supporting Windows, Red Hat, CentOS and Solaris our team are available 24/7/365 to answer questions or help resolve any issues, plus your call will be answered within 3 rings, guaranteed.
With UKFast we guarantee 100% network uptime, ensuring your business is always online. And with PROprotection® you can combine extras such as 15min support response, 1 hour hardware replacement and proactive server monitoring to give you absolute peace of mind.
Knowing what our customers think about us is hugely important to us to ensure we're always exceeding expectations.
Here at UKFast, we use Net Promoter Score (NPS) so we can see how happy our clients are with our performance. We're incredibly proud of our industry-leading - and award winning - 24/7/365 customer service and believe our NPS score reflects this passion.
Your solution is only ever housed in our government and ISO-certified, ultra-secure data centres managed by security cleared personnel. And as an exclusively UK-based company, public sector hosting with UKFast offers guaranteed data sovereignty. UKFast is a government approved supplier through the G-Cloud 11 framework and RM3825 dynamic purchasing system.
Certified to the required standards to work with government including:
Cyber Essentials Plus, ISO 27001, ISO 27017, ISO 27018, ISO 9001, ISO 22301 and ISO 14001.
