eCloud® Public Support
With Public eCloud® you have the choice to add our cloud expert support and features on a per virtual machine basis. If you have any questions or want to find out more abut our award-winning support, call us on 0800 458 4545 or get more information.
No Support |
Support & Management |
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24/7/365 UK-based support | x | |
Technical telephone support | x | |
Technical support tickets | x | |
100% Network uptime | ||
Data centre power uptime | ||
Consultation/Cloud advice | ||
Cloud Architects help to design and configure | x | |
Cloud migration service available | ||
VMware technical support | x | |
Cloud capacity planning | x | |
eCloud Public infrastructure maintained and managed | ||
UKFast developer APIs | ||
API documentation | ||
Cloud whitepapers and guides | ||
Dedicated support pod system: - Account manager - VMware cloud experts - Windows and Linux engineers |
x | |
Installation and configuration: - OS - MySQL - MsSQL - SMTP - Webservers - Terminal servers FTP, file permissions |
x | |
Guidance and advice on performance | x | |
Cloud control panel - MyUKFast | ||
Upgrade support option | ||
Scale cloud resources at anytime | ||
Pay as you go option | ||
Contract option | ||
Cloud backup option |
Get StartedCall our experts on 0800 458 4545 or Request a quote now