Basic PING monitoring is included as standard, although for a more robust solution you may wish to consider our additional monitoring options.
Because we constantly watch over key elements of your solution, not only will you be notified of any issue immediately, our technicians are also on-hand 24/7 to ensure the swift resolution of any problem, so you can be assured that your solution is in safe and knowledgeable hands at all times.
Our proactive monitoring service watches over the key elements of your server - including FTP, PING, SMTP, HTTP, POP3 - and alerts us to any potential issues before they've had the chance to impact your solution's performance.
If we detect a failure, our 24/7 support team is automatically notified and immediately on hand to resolve the issue. The MyUKFast dashboard lets you track every aspect of your solution from bandwidth consumption to disk utilisation.
Capacity Threshold Monitoring is a feature offered exclusively by UKFast, allowing you to track every aspect of your dedicated server - from bandwidth consumption to disk utilisation and process performance.You can oversee the performance of your server, identify bottlenecks, check how services are responding, and monitor how efficiently your solutions are being utilised.
With customisable SMS and email notifications, both you and our technical support team will be notified immediately if you reach a pre-defined threshold. This enables you to respond by increasing bandwidth, disk space, etc. before your services are affected.
We set three thresholds based on your specific systems, which we recommend keeping relatively low. This gives you plenty of time to address the matter before your service is affected and ensures that you maintain maximum performance for your solution.
Your eCloud® solution will be backed by a team of UK-based technical engineers available 24/7/365, plus a dedicated account manager.
We've invested £22m in our UK-based data centres to ensure the highest levels of service, security and performance.
Your solution is only ever housed in our IL4 and ISO-accredited, ultra-secure data centres. And as an exclusively UK-based company, hosting with UKFast offers guaranteed data sovereignty. UKFast is a government approved supplier through the G-Cloud 9 framework.
Speak to a monitoring expert on 0800 458 4545