- After address and card verification checks, manual review is the most common anti-fraud measure, used by 78% of merchants, while 71% are now using Payer Authentication, such as the Verified by Visa scheme.
- Many UK retailers missed the June deadline for achieving PCI DSS compliance, and 27% of merchants have no plans to meet next year's deadline.
- 54% said that they still shop online, but are now more careful as a result of media coverage, though 30% said this had not changed their online shopping habits.
- 56% now use a credit rather than a debit card, while 84% look for signs that a website is secure and trustworthy before making a purchase.
- Media scare stories have been enough to dissuade 4% of respondents from shopping online altogether, while 10% shop less often as a result.
- In contrast to the opinions of merchants, more consumers (24%) feel that responsibility for dealing with online fraud rests with retailers, and just 4% believe that this is a police issue.
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