Vodafone Angers HTC Desire Owners

Vodafone has caused controversy amongst HTC Desire users, after delivering an update which added new applications that cannot be removed.

The update adds Vodafone 360 services and branding to the Android-powered handset and also a Vodafone music shop and cannot be deleted from users phones. As a result many of those affected have turned to Vodafone's forums to voice their complaints about the update.

Vodafone's customers have been waiting for some time to upgrade to Froyo - the 2.2 version of the Android operating system. However, instead they have been given unrequested bookmarks to services including dating sites, which some felt were inappropriate.

A Vodafone spokesperson said in a statement over the controversy: "We customise phone software to optimise customers' experience of the device on the Vodafone network and to enable access to our services. At a basic level, this can involve ensuring services like MMS, voicemail and data connections are set correctly. In other instances, our customisation is more extensive such as the preloading of services, but this varies from device to device."

The 'Froyo' update adds Flash support and the ability to turn the handset into a wireless hotspot and therefore has been keenly awaited by many users.

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