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Virgin Atlantic to Bring Wi-Fi to Transatlantic Flights

Virgin Atlantic to Bring Wi-Fi to Transatlantic Flights

As of next year, Virgin Atlantic will provide Wi-Fi on board transatlantic flights from Europe.

Virgin's partner Gogo will provide the high-speed internet connectivity using 2Ku satellite-based technology, which has expected speeds of up to 70Mbps.

Gogo was selected after a competitive pitch process, however another supplier Arnic currently supplies Wi-Fi on a small number of Virgin aircraft -which was installed as a customer trial.

The firm will be the first European airline to provide the technology to customers, which had only been available on domestic North American flights that used ground-based technology.

Brand and customer engagement director, Reuben Arnold said: "We're always looking at ways to enhance the on board experience for our customers and expanding in-flight connectivity across our fleet is just one of the ways in which we are doing this.

"We were impressed with Gogo's connectivity solution and look forward to all of our customers being able to enjoy this service while they fly."

Earlier this year, Virgin Atlantic announced it would pilot Google Glass to see whether the wearable technology would improve its customer service.

The staff responsible for the Upper Class passengers travelling with the airline will be supplied with the glasses - enabling them to start the check-in process and keep people up to date with flight information.


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