Last year, 18% of respondents in the UK and Ireland indicated AI and ML were priority initiatives.
According to this year’s Computer Weekly/Tech Target IT Priorities survey, artificial intelligence (AI) and machine learning (ML) initiatives continue to strengthen as crucial areas of focus for IT systems buyers in the UK, Europe, the Middle East and Africa
Last year, 18% of respondents in the UK and Ireland indicated AI and ML were priority initiatives. The figure for 2019 has risen to 27%, an increase of 50%.
The top priority remains customer relationship management at 35%, despite a drop from 44% in 2018.
Alongside AI and ML, a developing trend in priorities is the growing sophistication of the range and depth of software-as-a-service (SaaS) deployments for enterprise applications. Specifically, cloud deployments of business intelligence and analytics and database software came in at 30% and 27%, respectively.
The survey further revealed that 17% of respondents use the cloud for their data science platforms.
Enterprise resource planning – in cloud mode – went up marginally from 17% to 18% as the most strategically important of enterprise applications.
Across Europe, the Middle East and Africa, business intelligence and analytics took the top spot for SaaS delivery, at 33%. The region as a whole is looking more progressive than the UK, with 25% of respondents indicating that they were likely to shift their enterprise resource planning to the cloud.Return to internet news headlines
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