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Tesco Bank Hack Halts Online Transactions

Tesco Bank Hack Halts Online Transactions

Tesco Bank has halted its online transactions after customers have had thousands of pounds wiped from their accounts.

Chief executive of Tesco Bank, Benny Higgins, confirmed that around 20,000 customers have had money taken from their accounts with “suspicious activity” identified in another 20,000 after a hack attack.

The bank has now suspended online transactions for current account holders.Higgins said the bank is “taking every step to protect” customers.

Speaking to the BBC, Higgins said: "That is why, as a precautionary measure, we have taken the decision today to temporarily stop online transactions from current accounts. This will only affect current account customers.

"We continue to work with the authorities and regulators to address the fraud and will keep our customers informed through regular updates on our website, Twitter, and direct communication,"

A spokesperson for the Information Commissioner’s Office said: “We’re aware of this incident and are looking into the details. The law requires organisations to have appropriate measures in place to keep people's personal data secure. Where there's a suggestion that hasn't happened, the ICO can investigate, and enforce if necessary.” 

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