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State Security a Challenge for Global Firms

Consultancy firm KMPG has said global companies are being forced to pioneer international privacy standards as they face a growing number of government requests to access customer data.

Stephen Bonner, partner in information protection and business resilience at KMPG said that many companies are fending for themselves in the absence of any state-led guidelines.

Bonner believes the trend of every nation taking things like intercepts and critical infrastructure protection more seriously is leading to difficult queries because there are no international norms and standards.

He said: "We see global companies really struggling because you can get a legally-approved warrant in one country that is fundamentally against human rights in another.

"Both jurisdictions are comfortable saying their rules apply everywhere else, which makes it difficult for companies caught in the middle.

"Organisations are having to decide whether to say no to all of them and anger every regulator around the world, or say yes to some and have very difficult conversations with the ones you say no too because the request is not in the best interests of your customers or is in conflict with the requirements of other regulators."

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