Sony has published a troubleshooting guide for users experiencing problems with the new PlayStation 4. Many who have purchased the latest PlayStation have complained about a blue flashing light on their consoles, affecting its operation.
Sony has said that this could be down to various issues, including a problem with the PS4's power supply, hard drive or hardware or TV compatibility.
The company has recommended that users facing such issues turn off the console completely by pressing the power button for seven seconds.
Sony sold more than one million units within 24 hours of its US launch and the company have said the number of systems affected by the issue represented less than 0.4% of units shipped to date.
In a statement regarding the latest issues, Sony has said: "This is within our expectations for a new product introduction, and the vast majority of PS4 feedback has been overwhelmingly positive."
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