Sales
0161 215 3700
0800 458 4545
Support
0800 230 0032
0161 215 3711

Microsoft Makes Costly Mistake

Microsoft Makes Costly Mistake

MICROSOFT was fined 561 million Euros by the European commission for not giving users a choice of web browser when they logged into Windows computers in Europe between May, 2011 and July of last year.

This broke a commitment the firm made in 2009.

The mistake occurred when Microsoft programmers forgot to add a line of code which would have offered the browser choice program on versions of Windows 7 running its first major update - Service Pack 1.

This resulted in roughly 15 million users missing out on a number of options.

Microsoft realised the problem and contacted the EC's competition arm to admit the error.

The company said it accepted full responsibility for the error and apologised.

A statement read: "We provided the commission with a complete and candid assessment of the situation, and we have taken steps to strengthen our software development and other processes to help avoid this mistake - or anything similar - in the future."


print this article

Return to internet news headlines
View Internet News Archive

Share with: