The Metropolitan Police Service (MPS) has released a three to four year plan on how to transform the use of technology within the organisation.
The strategy, called the Total Technology IT strategy, calls for an 'agile, flexible and responsive set of technologies' to support a modern police service.
The strategy was due to be published in April last year, yet faced a nine month delay.
Consultancy Deloitte completed an internal investigation, and warned that if the Met did not complete the plan, it would risk underachieving and could have a destabilising impact on policing.
The report said: "The revolution in consumer technologies and the move towards open government are driving police services to deliver the citizen in new and innovative ways."
Staggeringly, more than 5 million 999 and 101 calls are made a year, and over 700,000 crimes are reported to the MPS; therefore unsurprisingly, users now expect alternative ways to interact with the Met.
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