An author using the British Library's wi-fi network was denied access to an online version of Shakespeare's Hamlet because some of the text included "violent conduct".
Mark Forsyth needed to check a line from the play when he was writing his book in the library, only to have his request rejected.
The British Library attributed the problem to a fault caused by a newly-installed wi-fi service from a third-party provider.
A spokesperson for the library said Hamlet has now been made available, adding: "The upgraded service has a web filter to ensure that inappropriate content cannot be viewed on-site."
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