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Home Office Agrees Back Office Transformation Deal

Home Office Agrees Back Office Transformation Deal

The Home Office has selected a new enterprise-resource planning system to improve their back office services.  

The two-year £20m contract, signed through the government’s G-Cloud, will transform the organisations human resources, finance, procurement, payroll, and customer service departments.

By making the changes, the Home Office wants to reduce costs, become more efficient and improve service levels through new technology applications and processes in these functions.

Director of finance and estates at the Home Office, Richard Hornby, said: “The Home Office is committed to cross-government alignment of back-office services.    

“This is an exciting project that will enable the Home Office to embrace opportunities for best practice ways of working in line with other world-class organisations.”

Accenture will take charge of programme management, business change, technical integration and client reporting.

Through the contract, the Home Office will transfer applications to a cloud-based software-as-a-service (SaaS) model for almost 30,000 users.

The organisation was one of the first public sector organisations to use services hosted in Oracle’s recently-launched government-focussed UK cloud region.

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