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British businesses are clueless about Ofcom

One year on and it appears that Ofcom - the independent regulator for the UK communications industries – has so far failed to effectively engage with small to medium sized businesses, reports The Register.

According to Viatel, European business telecoms company, just one in ten UK firms knows that Ofcom is the new telecoms regulator while a third thought Oftel - Ofcom's predecessor - was still the industry's regulator.

Astonishingly, one in 20 firms thought BT - the UK's dominant fixed line telco - was the UK's telecoms regulator.

Viatel boss Lucy Woods said: "Ofcom has spent, rightly, a deal of time talking to the larger telecoms companies upon whom its review could impact. But where is the voice of small and mid-sized businesses in this review? These businesses are the lifeblood of the UK economy - the wealth creators. And they all depend on telecoms services in some shape or form.

"For whatever reason, these businesses have failed to engage with a piece of regulation that could ultimately impact their bottom-line. It is not a question of blame - but clearly this communication gap needs to be made good."

Ofcom publishes a review into the UK's telecoms sector later today.

Sources: Ofcom, The Register, Viatel

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