Apple has today confessed that some iPad users have reported problems with the Wi-Fi connections on the new device.
Reports of problems emerged quickly after the sale of 300,000 devices during the launch at the weekend. This led some to suspect that the Wi-Fi antenna had been positioned incorrectly, while others thought the issue may require a software update.
Hundreds of users have decribed issues with a weak signal and have had difficulty remaining online. Many of these struggling users have been posting messages regarding the problem on the Apple support forums. This has prompted a response from the company and the suggestion of possible fixes.
"Under certain conditions, iPad may not automatically rejoin a known Wi-Fi network after restart or waking from sleep," said Apple in a statement. "This can occur with some third-party Wi-Fi routers that are dual-band capable when using the same network name for each network, or using different security settings for each network."
Apple went on to say that if this fix did not work then users should reset the network settings on their device.
The company has also published an article suggesting some other solutions to the Wi-Fi problem. It recommends that iPad users update their router's firmware, change the location of the router, switch the router to operate on the 802.11 standard, change the level of encryption used, and renaming their networks.
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