IT services provider rackAID announced on Monday it has partnered with online tutorial provider DemoWolf, offering DemoWolf tutorials as add-ons to its popular server setup packages.
"We are proud to be partnered with rackAID, a company with a solid understanding of what it takes to be successful with respect to customer support" says Rob Moore, president of DemoWolf. "The people at rackAID are experts in helping hosting companies setup their support systems, and know exactly what their hosting clients are looking for. Those are the types of companies we want to be associated with.”
Prior to the partnership, rackAID says it had already been referring clients to DemoWolf when they had questions about end-user support issues relating to Plesk and cPanel products. The incorporation of tutorials is part of a larger strategy by rackAID to become a one-stop shop for upstart and growing shared hosting companies.
When rackAID clients purchase DemoWolf tutorials, they will receive tutorials branded with their company logo in the first and last frames of all tutorials. The company is currently working on several new products and services, and by year's end, they will be launching managed backup, security and monitoring solutions to provide comprehensive IT management solutions.
Source: The WHIR News