Advanced services have been instituted to The Planet's dedicated servers hosting portfolio, under a new brand, called Planet Alpha Dedicated Servers.
Steve Kahan, Vice President of Marketing and Product Management at The Planet explained, "Many hosting providers either force customers to select from sub-optimal services, or they offer very few.
Those choices often fit the hoster's business model rather than accommodating what their customers actually require. That often means limited IT infrastructure and services, or even contract minimums that force customers to pay for more than they need or want.
With Planet Alpha, our customers can choose to manage their infrastructures themselves or take advantage of our new advanced services provided by a team of experts from our Touch Support acquisition. We make it easy for them to get exactly what they want - with or without services - and in a model that perfectly meets the needs of their business and their budget."
Devoted exclusively to the dedicated hosting business, customers can select from an even broader spectrum of both servers and advanced services.
From single servers and complex hosting solutions that include private and virtual racks, to a full range of leading-brand servers and even more one-hour Ready To Go servers, Planet Alpha provides the precise combination of power, performance and services that customers require for their businesses.
The new Alpha Advanced Services are designed to supplement the administration and maintenance of customers' self-managed dedicated servers to create the optimal management plan for their business.
With these new choices, customers can lower their operational costs, and add to or improve the security and availability of their hosted environment. Planet Alpha Advanced Services include server monitoring, security and server administration.
Every Planet Alpha server comes with built-in 24×7x365 call center support with remote hands and eyes in the data centers; full self-service capabilities including operating system (OS) reloads and reboots; automated OS patch distribution; core network security with DDoS mitigation; SAS 70 Type II-compliant data centers and network; and an enterprise-class network with more than 130Gbps capacity.
Customers can purchase individual management modules or any combination to supplement the maintenance and administration of their self-managed servers. The Alpha Advanced Services lower operational costs, and improve security and availability.
Alpha Server Monitoring: Provides 24×7x365 server and service monitoring of up to 15 services, including rapid reactive response with customized escalation procedures.
With customised remediation, if a server should go down, this advanced service ensures someone is waiting and ready to get the server back online immediately.
Customers receive both weekly and monthly uptime reporting. During the introductory period, pricing for Alpha Security Monitoring is reduced by 50 percent, so customers will pay just $12.50 per server for the first month.
Alpha Server Security: Provides all the requirements for ongoing server security management, making certain servers are securely deployed, and remain patched and secure throughout their lifecycle.
Using industry best practices for system security, customers can take advantage of server hardening, as well as security patch management and weekly vulnerability reports, with unlimited access to a team that can resolve security incidents.
For the first month, customers save 50 percent on Alpha Server Security. Typically priced at $40 per month per server, customers will pay just $20.
Alpha Server Administration: Provides on-demand administration, general system administration services, migration and custom-issue resolution, which allows customers to use services as required or as part of a bundled package. During the introductory period, customers will pay just $37.50 per half-hour, a savings of 50 percent.
Planet Alpha Advanced Services are available on Linux and BSD platforms only.
Ultimately, The Planet endeavors to provide the following:
* High level of network capacity and speed to deliver peak performance
* Instant scalability to handle even the largest spikes in network traffic
* Parallel, redundant, multi-tiered network routing and switching architecture to assure reliability and stability
* Multiple layer network security that prevents Delayed Denial of Service (DDOS) attacks from harming businesses
* Knowledgeable experts with a passion for excellence and a commitment to operate the best networks in the business
The Planet is a leading provider of On Demand IT Infrastructure solutions, hosting more than 22,000 small and medium size businesses and 6.7 million web sites worldwide, using the best choice of servers, software tools and support, backed by state-of-the-art facilities and network connectivity.
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