UK-based Web hosting provider Fasthosts Internet announced on Friday that it will be changing the passwords of some of its customers after its servers suffered an intrusion and account details were compromised.
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Fasthosts says that a small number of its customers who did not change their passwords have had their FTP spaces compromised, an experience that is likely the fallout from a hack on its systems last month, says the company.
In an email sent to its customers, Fasthosts says it has implemented an automatic password change for every control panel, FTP or SQL password that was not previously reset, and in 10 days the company will also reset all unchanged email passwords, in an effort to protect customers from any further compromise.
The company is sending replacement passwords out via Royal Mail. However reports suggest that the sudden reset has caught some customers by surprise, with some claming that their websites have been inaccessible while they wait for their new passwords to arrive.
Earlier this month, Fasthosts' recent survey revealed that UK small businesses are rushing their choice of selecting a domain name, with 41 percent investing less than an hour of thought in the decision.
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