Sales
0161 215 3700
0800 458 4545
Support
0800 230 0032
0161 215 3711
Fast Chat

Welcome to UKFast, do you have a question? Our hosting experts have the answers.

Sarah Wilson UKFast | Account Manager

FatCat Internet ceases support for ex-RedTen customers

FatCat Internet ceases support for ex-RedTen customers

ISP Fatcat Internet, which acquired the assets of troubled UK ISP RedTen Internet during June this year, following a range of service problems and financial disputes (related news history), has now ceased providing support to Ex-RedTen customers due to yet another payment dispute. RedTen had originally been one of the first UK ISPs to bundle "free" laptops with a broadband package, though they quickly fell into financial difficulties.

Ex-RedTen users that attempt to contact Fatcat on the 0871 317 1004 support number are given an automated message apologising for the loss of support due to a lack of payment and directing users to contact the manager of Clode Retail Finance. The move is all the more unusual because both RedTen and Fatcat have historically appeared to be backed by the Clode finance company.

To date Fatcat's website continues to say "coming soon" as it did several months ago and the situation surrounding RedTen's former customers appears to remain perpetually confused.

No responsibility can be taken for the content of external internet sites.


print this article

Return to hosting news headlines
View Hosting News Archive

Share with: