EMS-Cortex, a software development company, today announced the release 8.1 of their SaaS delivery Platform. The company states that the new release has a focus on enhancing service provider's ability to acquire new customers and up-sell higher value services to existing customers. It further states that the addition of a new SDK for ISV's will be followed by new partnerships that will be announced over the coming months.
The company explains that version 8.1 now includes web-shop functionality. This allows service providers to have an ecommerce presence for their services within hours of Cortex being installed. It avers that it has seven new customers signed up to this release, and over half of their existing customer base has been upgraded or been scheduled in.
Sales Manager Daniel Thurston says "the focus on customer acquisition for service providers is a key way for EMS-Cortex to help Service Providers grow their business. We estimate the cost savings by providing a fully content manageable and customizable Web-Shop integrated with the Cortex platform to be over $15,000 US, and the expected revenue generated to be twice that over a twelve month period.''
''This is our most popular release ever. We have never had such an immediate response from so many people, and we are glad that so many of our existing and potential customers agree - this is the year of the customer. Retaining their business and selling new services to them is a greater priority than ever before. This year looks to be very successful for EMS-Cortex.'' says Thurston.
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