Jamcracker offers desktop support

On-demand services delivery provider Jamcracker announced on Wednesday that it has released the Jamcracker IT@yourservice desktop support as a service offering. The company released the solution at the Channel Partners Conference in Secaucus, New Jersey.

Jamcracker says IT@yourservice enables telecom and IT service providers to bundle and resell desktop installation and configuration support for on-demand applications provided through the Jamcracker services delivery network. IT@yourservice is provided by global IT outsourcing services provider e4e.

"Requiring customers to handle installation and upgrades for on-demand applications like email and security can be tricky, while deploying technical staff to each site is both costly and inefficient," says Steve Crawford, VP of marketing for Jamcracker. "Jamcracker IT@yourservice offerings were created to provide a hands-off experience for customers and an additional revenue stream for our service provider partners."

Jamcracker recently partnered with kitASP to provide communications service providers, ISPs and IT service providers in Japan with an on-demand catalog of packaged and custom application services.

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