energy bills 'need to be simplified'

A price comparison website is calling on energy providers to simplify customers' bills after an examining board found almost half of Britons are not qualified to read them. commissioned several examiners to assess energy bills in the UK and discovered that 45 per cent of people are 'under-qualified'.

The website said that the examining board believed Britons would need higher grades in maths at GSCE or O-level in order to understand the bills, but only around half (55 per cent) of UK residents achieve such grades.

Ann Robinson, director of consumer policy at, said: "You shouldn't need to be an A grade student to be able to understand your energy bills ? Ofgem is looking to address this, but it's vital that consumers make their voices heard too.

"Take the challenge, join the 'Simpler, clearer, easier' group on Facebook and sign our e-Petition to get energy bills made simpler, clearer and easier for consumers to understand."

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