Amazon.com is making it easier for customers to give feedback about their packaging and help Amazon pull more manufacturers into its Frustration-Free Packaging program.
The company has added a new packaging feedback page on its site, allowing customers to rate how well the packaging protected purchases, if the packaging was the right size or too big, and how easy it was to open the packaging for individual products.
Customers can even upload photos of their packaging to show where the packaging succeeded or failed. As for the latter, plenty of examples are already available as part of the Consumerist.com's "Stupid Shipping Gang" feature.
Packaging feedback (shown below) is only taken for items shipped by Amazon.com, not for items from third-party sellers, and not for orders that are marked as gifts.
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