Reasons to choose UKFast

Here's ten things that make UKFast incredible

From super-fast response times and award-winning support to our continuous efforts to train our team and provide highly qualified engineers, there's a whole host of reasons why UKFast is the number-one choice for our clients. Could we be a perfect match for your business too?

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10 Great Reasons to Choose UKFast

Investment in people

We invest an average of £650 per head every year into staff training. Our commitment to developing our team and continual investment in employee wellbeing ensure we continue to provide you with the highest standard of service in the industry. We even help train our clients too!

Constant progress

With the fastest growing LPIC-qualified team in the UK, we support the four flavours of Linux alongside Windows environments. We also develop all our own software and applications, meaning we respond to our clients’ needs and adapt at speed.

In-house development

The diversity of our product range and investment of 25% of our annual profit back into in-house R&D mean we are first to the market with pioneering products at the bleeding-edge of the tech industry. We can deliver services to anyone, from startups to corporate enterprises.

Partnerships with vendors

Our relationships with leading technology organisations help us to provide first-class customer service and support. Partnering with industry-leading giants such as Dell, VMware and Cisco, we ensure our solutions are based on proven technologies to help your business stay ahead of the competition.

Focussed on the future

We’ve grown from 2 to 400 employees in 20 years. Our global presence is expanding through the latest £4 million development of our network and accelerated investment in our team.

Our dedicated support pod system

Your dedicated, wholly UK-based support pod system allows you to work collaboratively with your account manager and Level 3 engineers to ensure your technical decisions make commercial sense. We truly are an extension of your business.

Three rings and you're in

Get the support you need, exactly when you need it. UKFast’s support teams answer all your calls within three rings, offering quick access to answers when you need them. You’ll also benefit from our 15-minute response time to hardware issues, 24 hours a day, 7 days a week, 365 days a year

Wholly owned data centres

Our five UK-based data centres provide you with 100% data sovereignty. Our round-the-clock data centre engineers and 100% network uptime guarantee ensure our clients’ solutions are always online.

Trusted with business-critical applications

Twenty years in the industry demonstrates our dedication and experience in transforming businesses through the power of technology. We host business-critical applications for all sizes of organisation, from startups to large corporations to the public sector.

Highest NPS in our industry

Our clients are ten times happier than the average customer, according to the Net Promoter Score, which measures customer satisfaction. We’re proud to publish our score live on our website and continuously monitor your feedback so we can keep giving you amazing service.

Find out more about our NPS

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