Reasons to choose UKFast

Here are just a few reasons to choose UKFast

From super-fast response times to high-quality support to our continuous efforts to train our team so you get access to highly qualified engineers, here are just a few reasons to choose us.

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10 Great Reasons to Choose UKFast

Wholly owned data centres

We wholly own and operate four data centres; our latest, MaNOC7, has been built to the highest standards, offering colocation and managed hosting, and was designed by our very own director of critical power.

In three rings you're through

We answer the phone within three rings - and that's a promise. We strive to be faster, whether that's a faster website for your customers or improving our support and service.

Your personal support pod

Our support pods consist of two account managers, two Linux engineers and two Windows engineers, with a technical junior and extra account manager during busy times. This ensures that our clients receive the best level of support from their dedicated support pod.

A happy team = happy clients

For the past six years, we've been recognised in both the Sunday Times Top 100 Companies to Work For and the Best Workplaces list. We care for and value our team, and it shows in their passion and attitude.

We are still always learning

We have five full-time teachers onsite who ensure that every member of the team has access to technical training, education and development which keeps us at the cutting edge of the industry.

Our team has lasting loyalty

People rarely leave UKFast. In fact, nine out of our first ten team members still work for us. The majority of our earliest employees are still with us more than a decade later. We're proud to help people grow their careers.

From two to more than two hundred

Two people started UKFast in 1999 and our team is now over 250-strong. Those two founders, CEO Lawrence Jones and wife Gail Jones, are as active in the business today as ever.

We're at the cutting edge

We always aim to be first to the market with innovative products. Our research and development team developed load balancing technology, and we were one of the first to speed up the internet with web acceleration.

We're openly open source

We love open source and have the fastest growing LPIC-qualified team in the UK. We support the four flavours of Linux – CentOS, Ubuntu, RedHat, and Debian.

We measure satisfaction

Our clients are ten times happier than the average customer, according to The Net Promoter Score.
Contact our team today to discover what makes our clients so happy.

Read About Our NPS

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Supported all the Way

UKFast Support

Your eCloud® solution will be backed by a team of UK-based technical engineers available 24/7/365, plus a dedicated account manager.

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UK Data Centres

UKFast Data Centre

We've invested £22m in our UK-based data centres to ensure the highest levels of service, security and performance.

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