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Welcome to UKFast, do you have a question? Our hosting experts have the answers.

Sarah Wilson UKFast | Account Manager

Corporate Guidance

UKFast's relationship with its clients, its partners and other network providers depends on responsible conduct from all users. UKFast will not hesitate to protect itself and other clients and networks should any form of abuse be found to be occurring.

Please read our Code of Practice and Terms and Conditions for more information.


UKFast's Acceptable Use Policy

It is a requirement of the UKFast Terms and Conditions that all users of its network or services accept and adhere to UKFast's Acceptable Use Policy (AUP) for Internet Access.

UKFast may change this policy to include changes in the law or in the acceptable practice of internet use and reserves the right to make such changes without notice and whenever required. All our users are responsible for ensuring that they have read and understand the current policy.

AUP Compliance

Compliance with this AUP is a contractual requirement. If you fail to observe the terms of this policy your account or service may be liable to termination or suspension.

In the event that an account is suspended, UKFast may be prepared, at its sole discretion, to restore the account on receipt of a written statement that the user will not commit any further abuse of the service. Any charges to re-instate service will be passed on.

Code of Practice

Terms and Conditions