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Sarah UKFast | Account Manager

Our Solution for Chester Zoo

Chester Zoo
Web pages load in <0.1 seconds
Dedicated server, dedicated firewall
100% uptime and reliability
1GB guaranteed bandwidth

The Challenge

Chester Zoo opened its doors in 1931 and became the North of England's Zoological Society shortly afterwards in 1934. Since then it's grown to home over 11,000 animals; it welcomes over 1.4million visitors every year, and was recently voted Europe's second best zoo by Tripadvisor.

In August 2014, a new television show, 'Our Zoo' - based on the history of Chester Zoo and its progression over the last eight decades - was launched. While it was initially assumed the zoo's website could handle an inevitable increase in traffic, it was soon discovered that the Zoo's on-site bandwidth became quickly saturated when a couple of thousand visitors hit the website.

The Technology Chosen - Dedicated Servers

  • Industry-leading SLA with 100% network uptime guarantee
  • 24/7/365 expert, UK-based support
  • Dedicated account manager and support team
Read More About Dedicated Servers
We've noticed a real decrease in page response times since hosting with UKFast — they've gone from loading in 0.5 seconds, to loading in under 0.1 seconds — and we've seen a huge mix of users across desktop, mobile and tablet, which gives us huge hope for our digital strategy moving forwards

The Solution we Delivered

Migrating to a single dedicated server with UKFast, which benefits from a dedicated firewall and 1GB of guaranteed bandwidth, Chester Zoo's website now runs expertly.When the show launched, its 3,500 unique visitors received the desired user experience on mobile, tablet and desktop devices, and the website's pages now load in less than 0.1 seconds.

Download Case Study

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Crown Commercial Service
Cyber Essentials
PCI DSS
Carbon Neutral
ISO 9001
ISO 27001

Your solution is only ever housed in our government and ISO-certified, ultra-secure data centres managed by security cleared personnel. And as an exclusively UK-based company, hosting with UKFast offers guaranteed data sovereignty. UKFast is a government approved supplier through the G-Cloud 10 framework.