Live Chat

Welcome to UKFast, do you have a question? Our hosting experts have the answers.

Chat Now
Sarah UKFast | Account Manager

Our Solution for My SOS Family

My SOS Family
Total control, from billing to support
Our data centres are ISO 27001 certified
100% guaranteed network uptime
Hosting with UKFast gives My SOS Family the scalability it needs

The Challenge

My SOS Family turns any phone into a personal alarm system, allowing elderly and vulnerable people to remain active and independent for longer. My SOS Family also works with voice-activated services including Amazon Alexa and Google Home. The service offers a cost-effective alternative to call centre-based systems and is currently operational in Europe, USA, and Australia.

My SOS Family used a cloud solution with a previous hosting provider, but the company felt it wasn't receiving the support it needed as it continued to scale. The firm wanted a British hosting provider with support available at the end of a phone line whenever needed, 24/7/365. My SOS Family wanted a hosting solution that met its needs and could be added to as the company grew.

The Technology Chosen - Dedicated Servers

  • Industry-leading SLA with 100% network uptime guarantee
  • 24/7/365 expert, UK-based support
  • Dedicated account manager and support team
Read More About Dedicated Servers
UKFast hosts government and ambulance services, which gave me a huge amount of confidence that it could deliver.

The Solution we Delivered

Solution Delivered - My SOS

After extensive research My SOS Family approached UKFast. It initially used eCloud Public but moved to a dedicated server as it continued to grow its global customer base.

UKFast's UK-based data centres, built on enterprise-grade infrastructure and combined with exceptional support, ticked all the boxes for My SOS Family.

Download Case Study

Managed Dedicated Servers


Good for small businesses

  • Dell R230
  • Intel E3-1230 v5
  • 3.4 GHz Quad Core
  • 16GB RAM
  • 2 x 120GB SSD
  • RAID 1
Solo Quote


Medium sized businesses

  • Dell R230
  • Intel E3-1230 v5
  • 3.4 GHz Quad Core
  • 32GB RAM
  • 2 x 240GB SSD
  • RAID 1
ISP Quote


A good all-round choice

  • Dell R230
  • Intel E3-1230 v5
  • 3.4 GHz Quad Core
  • 64GB RAM
  • 4 x 240GB SSD
  • RAID 1
Rocket Quote

Max I

High performance

  • Dell R630
  • Intel E5-2620 v4
  • 2.10 GHz Oct Core
  • 96GB RAM
  • 4 x 500GB SSD
  • RAID 10
Max I Quote

Max II

For ultimate performance

  • Dell R630
  • Intel E5-2620 v4
  • 2.10 GHz Oct Core
  • 128GB RAM
  • 4 x 500GB SSD
  • RAID 10
Max II Quote

Available O/Ss

  • Red Hat
  • CentOS
  • Debian
  • Ubuntu
  • Windows

Dedicated Linux or Windows server, build a solution tailored to your business needs. Available O/Ss include Red Hat Enterprise, CentOS, Debian, Ubuntu & Windows.

Certifications and Industry Compliance

Crown Commercial Service
Cyber Essentials
Carbon Neutral
ISO 9001
ISO 27001

Your solution is only ever housed in our government and ISO-certified, ultra-secure data centres managed by security cleared personnel. And as an exclusively UK-based company, hosting with UKFast offers guaranteed data sovereignty. UKFast is a government approved supplier through the G-Cloud 10 framework.