My SOS Family turns any phone into a personal alarm system, allowing elderly and vulnerable people to remain active and independent for longer. My SOS Family also works with voice-activated services including Amazon Alexa and Google Home. The service offers a cost-effective alternative to call centre-based systems and is currently operational in Europe, USA, and Australia.
My SOS Family used a cloud solution with a previous hosting provider, but the company felt it wasn't receiving the support it needed as it continued to scale. The firm wanted a British hosting provider with support available at the end of a phone line whenever needed, 24/7/365. My SOS Family wanted a hosting solution that met its needs and could be added to as the company grew.
After extensive research My SOS Family approached UKFast. It initially used eCloud Public but moved to a dedicated server as it continued to grow its global customer base.
UKFast's UK-based data centres, built on enterprise-grade infrastructure and combined with exceptional support, ticked all the boxes for My SOS Family.
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