Senior Account Manager

Senior Account Manager


Over the past two decades, UKFast has grown from a start up to a multi-million pound business. We are one of the UK’s leading cloud, managed hosting and colocation providers - supplying dedicated server hosting, private, hybrid and public cloud hosting solutions, and a full range of technical and cybersecurity services.  Dedicated to innovation and providing world-class solutions, we help transform our customers’ businesses, bringing together cutting-edge technology with multi-award-winning customer service and support.  We support a full cross section of UK enterprise, from local businesses and charities, to global manufacturers and retailers, local and central Government, the NHS and the Ministry of Defence.  

2021 is looking like a transformational year for our business following a large investment from the leading mid-market private equity firm Inflexion in 2020. UKFast is about to undergo a major change programme to enhance its existing proposition, build its Public/Hybrid Cloud offer, and refocus on targeting the most attractive customer segments. To support this change UKFast are currently looking to add a senior level Account Manager to the ever growing Account Management team and as such, we are searching for a highly driven individual who love building lasting relationships with clients and get excited about new challenges. We are looking for a commercially astute individual with a strong track record in IT Sales and somebody who loves to build and nurture lasting relationships with customers.

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What’s the role all about?

As a Senior Account Manager, you will be responsible for driving digital transformation across your client base. Through effective engagement with C-level executives, leadership teams and technical teams, you will be establishing UKFast as the key partner when it comes to everything from cloud, managed services, to security and managed desktop environments.

You will build strong relationships with your clients in order to fully uncover and understand their business challenges and goals. You will enable your clients to reach a clear path to achieving these through optimisation of their tech stack; whether this is via a public, hybrid or fully managed cloud model.

Additionally, you will understand the power of technology and the potential it has to revolutionise the productivity and success of a business. Our clients will trust you to offer consultative advice and proposals on how they can remove their IT challenges.

As a Senior Account Manager at UKFast you will be tasked with supporting and growing some of our largest customers. Therefore we would expect you to have a solid understanding of the hosting and cloud industry, and a proven track record in sales.

What will my responsibilities be?

  • Maintaining and developing strong relationship with your clients, at multiple levels.
  • Offering consultative and technical advice in order to upsell relevant UKFast products and services
  • Negotiating contract upgrades and renewals
  • Working to exceed monthly revenue targets and KPIs
  • Arranging face to face and video meetings to build on existing relationships.
  • Engaging clients with relevant sponsors within UKFast to strengthen partnerships.

What skills do I need to have?

  • IT Sales, Cloud or Hosting background.
  • Commercially minded
  • Goal oriented and driven
  • Ability to create strong relationships with senior leaders and c suite
  • Capable negotiator and ability to create and manage pipeline effectively
  • Able to prioritise, multi-task and work on your own initiative
  • Looking for the opportunity to develop and step up to bigger and greater challenges

 Why UKFast?

  • UKFast came under majority ownership of Inflexion in 2020, who have ambitious growth plans for the company. Alongside this there is significant investment being made into current and new product offerings, to ensure we remain the go to company when it comes to expertise and delivery within our market. It is an exciting time to join the UKFast journey
  • Flexible working
  • Private health insurance after one years’ service
  • Birthdays off as an extra paid holiday
  • Full paid maternity leave for first 16 weeks and full paid paternity leave for 2 weeks after two years' service.
  • Award-winning training and education centre
  • On-site gym
  • Free onsite parking
  • Volunteer days to help support our community and charity partners
  • Active and engaged diversity groups including LGBTQ
Do you have a CV?