Marketing Campaign Manager

About us 

We are UKFast. Over the past two decades, we have grown from a start-up to a multi-million-pound?business. We are one of the UK’s leading cloud and secure managed hosting providers - supplying dedicated servers, private and public cloud hosting solutions, and a full range of technical, cybersecurity, and DevOps consulting services. We’re moving fast, continuously innovating and having a lot of fun in the process.

We transform our customers’ businesses through robust technology, world-class solution engineering, and multi-award-winning customer service. 

We support a full cross-section of the UK economy, from local businesses and charities to, to fast growing eCommerce and financial services businesses, global manufacturers and retailers, local and central Government, the NHS and the Ministry of Defence.

Our business is built entirely around our people and our customers. We invest in our people and work hard to ensure our teams are inspired, motivated and supported. We are customer-obsessive and committed to self-development, hard work and having fun. We believe in everyone bringing their whole self to work as part of our fantastic bunch. 

Our in-house training facility is widely accredited. For instance, we are the only managed service provider in the UK to be an accredited AWS training centre. 

We care passionately about doing the right thing - for our customers and each other. It’s important to us that UKFast is a diverse, inclusive and socially-conscious employer that contributes positively to our communities and environment.  For instance, we have been Carbon neutral for many years. 

The Challenge 

UKFast is looking for a creative, commercially focused Marketing Campaign Manager to help drive the next phase of growth for our company.  Reporting into the Head of Campaigns, the Marketing Campaign Manager will play a major role in taking UKFast on an exciting journey of transformation.    

The Marketing Campaign Manager will design, develop and execute industry-leading integrated marketing campaigns that not only effectively position our products and services, but also directly impact new business generation and customer retention. We are an outcome-focused marketing team with clearly defined metrics both in terms of new business generation and customer retention. 

You will have the opportunity to have a direct impact on our business and its future growth and will demonstrate an appetite to continually measure, track and iterate on your campaigns and initiatives.  

This role will require a high degree of cross-team collaboration within the marketing team, partnering with our design, content, digital marketing and web teams, whilst building strong and mutually beneficial relationships with our commercial and product partners.   

You will demonstrate a customer-first mentality with a strong external perspective. You will look to leverage data and insight to inform your strategy ensuring that we are delivering the right message to the right audience at the right time. You will be naturally inquisitive with a desire to understand campaign metrics and performance, adjusting your plan as required for maximum impact.     

Above all, the role will be an incredibly exciting, impactful, and personally rewarding career choice. 

What you will do 

• Own the design, development and execution of integrated marketing campaigns that are outcome-focused and directly impact new business generation and customer retention 
• Be accountable for measuring and tracking the success of your campaigns and the impact they have on the business and adjusting as required. You will be able to demonstrate a strong RoI associated with campaigns  
• Work cross-functionally, aligning with the needs of our colleagues in the Product, Technical and Commercial teams
• Excel at coordinating within the marketing team across design, content, performance marketing and web teams
• Be a strong business partner for our Commercial team, ensuring that we have full alignment on lead management and opportunity creation 
• Be the face of marketing within our Sales teams ensuring that they are briefed, readied and making the very best use of our campaigns and marketing assets 
• Develop and design campaigns utilising SFDC and Pardot as we embark on an exciting marketing automation journey  

What you will bring 

• At least 5 years’ experience developing and executing world-class, outcome-focused marketing campaigns, ideally in the B2B space 
• Experience working in a fast-paced environment with the ability to work at speed without compromising quality
• An analytical mindset with the ability to translate data and insight into marketing campaign strategy and execution 
• A fail-fast mentality and the ability to test, learn, iterate and adjust a marketing strategy
• Experience working with marketing automation tools e.g. Pardot/SFDC 
• An outcome focus – combining marketing execution with business outcomes 
• Customer focus - understanding pain points and turning that understanding into actionable content, putting the customer at the centre of our marketing and content strategy
• The ability to coordinate and lead cross-functional teams for maximum benefit (experience of working directly with Commercial/Sales teams is an advantage)
• Experience managing marketing agencies and third parties, developing a strong partnership model/approach 

Success in this role will be a genuinely career-defining experience. Your role will be at the heart of the most exciting tech transformation happening in the North West right now. Our emphasis on personal development means that you should expect an extraordinary period of personal growth. 

 In 5 years’ time you should look back at this role as one of the most exciting, impactful, and personally rewarding periods of your professional life – and one you are hugely proud of.

Why UKFast 

• Birthdays off as an extra paid holiday
• Private health insurance after one years’ service
• Full paid maternity leave for first 16 weeks and full paid paternity leave for 2 weeks after two years' service.
• Flexible working and home working
• Award-winning training and education centre with four full-time teachers to help you obtain accreditations, develop and learn.
• Pearson Vue test centre on-site
• On-site gym
• Games zone with arcade games and retro consoles.
• Free onsite parking
• Table tennis and pool tables
• One of the best office spaces in the UK!