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Sarah UKFast | Account Manager

Head of Project Management Office (PMO)

Head of Project Management Office (PMO)

UKFast

Over the past two decades, UKFast has grown from a start up to a multi-million pound business. We are one of the UK’s leading cloud, managed hosting and colocation providers - supplying dedicated server hosting, private, hybrid and public cloud hosting solutions, and a full range of technical and cybersecurity services.  Dedicated to innovation and providing world-class solutions, we help transform our customers’ businesses, bringing together cutting-edge technology with multi-award-winning customer service and support.  We support a full cross section of UK enterprise, from local businesses and charities, to global manufacturers and retailers, local and central Government, the NHS and the Ministry of Defence.  

2021 is looking like a transformational year for our business following a large investment from the leading mid-market private equity firm Inflexion in 2020. UKFast is about to undergo a major change programme to enhance its existing proposition, build its Public/Hybrid Cloud offer, and refocus on targeting the most attractive customer segments.  To support this change programme UKFast is setting up a long-term Project Management Office and as such we now have an opportunity for an experienced Head of PMO to lead this activity within our business.

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The role:

Reporting directly to the CFO, the Head of PMO will be a key member of the UKFast Senior Management Team and will work closely with the wider UKFast Leadership team. Accountable for the oversight and direction of the UKFast Project Management Office and team the Head of PMO will have the following responsibilities: 

  • Manage the change programme workstreams (c.20) across the entire UKFast organisation (each has their own Executive Sponsor, Workstream Owner, and sub team).
  • Work with Executive Sponsors and Workstream Owners to ensure workstreams are well defined and have the resource and investment required to deliver.
  • Manage workstreams within constraints where necessary, prioritising and sequencing project resourcing with business stakeholders.
  • Manage dependencies across workstreams, ensuring that maximum progress is maintained.
  • Accountable
    for performance monitoring of the programme. Run regular progress meetings and reviews with workstreams to assess progress again timelines / KPI’s and OKRs – and identify issues and areas to monitor.
  • Work with workstreams to identify remedial actions to identified issues and escalate to UKFast Leadership team only when necessary.
  • Implement adequate quality-checking processes across the workstreams.
  • Monitor financial approvals and adherence to UKFast policies.
  • Report regularly to UKFast Leadership team with a summary of overall status and identify action undertaken or needed to address issues.
  • Line management responsibility for the PMO Co-ordinator

Experience Required:

  • A recognised project /programme management qualification
  • Experience in leading and managing a project office that oversees multiple projects
  • Experience of implementing new initiatives through projects, programmes, and change, and balancing the competing demands
  • Strong interpersonal skills and a proven ability to develop, maintain and enhance relationships with a variety of internal and external contacts
  • Demonstrated impact on high level business metrics
  • Strong financial and commercial aptitude
  • Excellent problem-solving skills, with a solutions-focussed approach
  • A demonstrable capability for leading teams and motivating colleagues
  • Ability to deal with complexity, ambiguity and change in business focus
  • A good understanding of the industry in which UKFast operates and relevant technologies
  • Strong negotiation, influencing, and facilitation skills required to get things done, convince or persuade others who may be more senior or not under direct managerial control
  • Effective line management and performance management skills

Who are our partners?

  • UKFast are on the board of advisors for Intel, Citrix and VMWare
  • VMWare Premier Cloud Provider partner
  • Global beta testers for HPE and their 3Par arrays
  • Microsoft Gold partner
  • Red Hat Advanced business partner
  • LPI Approved Training Partner
  • Cisco Master Service Provider

Why UKFast?

  • One of Manchesters most exciting businesses
  • Birthdays off as an extra paid holiday
  • Flexible working
  • Private health insurance after one years’ service
  • Full paid maternity leave for first 16 weeks and full paid paternity leave for 2 weeks after two years' service.
  • Award-winning training and education centre and Pearson Vue test centre on site
  • An extra week’s holiday the year you get married.
  • On-site gym
  • Games zone with arcade games and retro consoles.
  • Free onsite parking
  • Table tennis and pool tables          
  • Team building experiences
  • Regular quiz nights and LAN parties
  • Family days out and cinema nights
  • Volunteer days to help support our community and charity partners
  • Active and engaged diversity groups including LGBTQ community with group events and educational sessions arranged regularly

Do you have a CV?