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Sarah UKFast | Account Manager

Front of House

Front of House

Do you want to be the face of Manchester’s best company to work for and make lasting impressions with our visitors?  

Do you want to have the perfect work life balance while making a huge day to day impact on your business and colleagues?

The Front of House team at UKFast are looking for a new superstar to work within our fun and energetic team as our campus and UKFast family grows bigger and bigger! Our Front of House team need the perfect blend of energy, passion and enthusiasm to help us meet the day to day needs of the business and celebrate the results together!

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UKFast isn’t your average company, and we aren’t looking for your average receptionist. The Front of House team look after every single person that steps through our doors; internal staff, interviewees, school trips, VIP clients, special clients and huge events including up to 500 attendees to our brand new Auditorium. As part of our UKFast Front of House team, you will be a key player in providing the best experience possible for clients and visitors. We need someone who is friendly, polite and positive to make a lasting impression!

Being the face of UKFast comes with a lot of responsibilities and isn’t for everyone. It requires hard work, attention to detail and always going the extra mile to brighten someone else’s day. Here at UKFast every day is different and this is just one of the reasons our colleagues love working here. You could be organising a tennis competition in the morning, serving VIP lunches to special guests in the afternoon and helping to set up for our cinema club all before you go home, on time.  

You may have noticed our shiny slides wrapping round the outside of our buildings, our colourful PRIDE float on the streets of Manchester or heard about our famous sleeping pods and of course our UKFast dogs roaming our campus! Did we mention our weekly Friday bar (all inclusive of course)? UKFast truly is a great place to work, made even better by our dedicated Front of House Team. Could you be our newest member?   

Work includes:

  • Providing top-class hospitality including greeting visitors, providing drinks, setting up meeting rooms and preparing lunches.
  • Supporting each member of the UKFast family with a ‘Can Do’ and ‘I Care’ attitude.
  • Using a keen eye for detail to ensure our amazing Campus always looks incredible.
  • Keeping our team and business safe by gatekeeping and maintaining a high level of security.
  • Responding to business emails and providing outstanding customer care when answering phone calls.
  • Utilising excellent organisational skills when dealing with the high level of daily deliveries and stock.
  • Using a creative and thoughtful approach to organising fun team events such as fancy dress days, bake sales and cocktail nights!

Skills:

  • Friendly, polite and professional at all times.
  • Previous experience in a hospitality role is desirable but not essential.
  • Excellent verbal and written communication skills.
  • The ability to multi-task and manage tasks in a fast-paced environment.
  • Self-motivated and driven to always work to the highest standard.

What benefits are on offer?

  • Award-winning training and education centre with three full-time teachers who help you obtain accreditations, develop and learn
  • On-site gym with steam room – we  also have weekly classes such as Boot Camp and Yoga – there is something for everyone
  • Birthdays off as a paid holiday
  • Private BUPA healthcare cover after a years’ service
  • Full paid maternity leave for first 16 weeks and full paid paternity leave for 2 weeks after two years’ service
  • Pension Scheme

We also offer these if you’re interested:

  • Regular cinema nights and LAN parties
  • Friends and family open days where people related to the company come over to eat and drink with us at Christmas
  • Family days out to Chester Zoo
  • An extra weeks holiday the year you get married
  • Crèche on site – somewhere to play when your kids come to visit

We’ve got loads more too:

  • Bar! Free drinks on a Friday to end the week
  • Onsite parking
  • Sports clubs such as running, football & netball
  • Table tennis and pool tables – things can get competitive
  • Console gaming area and arcade machines
  • Regular pub quizzes with our very own quiz master - friends and family are also welcome
  • Fresh fruit delivered to the office