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Sarah UKFast | Account Manager

Experienced Credit Controller

We have a fantastic opportunity for a Experienced Credit Controller at UKFast.

In this role you will get to build amazing relationships with customers, while dealing with a variety of queries and also the opportunity to be involved in progressing the sales ledger function whilst having fun in a team of great people!

Are you interested in developing yourself alongside a talented team in the most exciting industry in the world? Do you thrive in a fast paced environment and enjoy being part of an amazing team culture? Do you want to become an integral part of a multi-award winning family owned business? If yes, we may have a place for you at UKFast!

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What’s the role all about?

You will be reporting to the Credit Control Manager assisting in the management of over 4500 customers

What will my responsibilities be?

  • Entering and allocating bank receipts to customer accounts
  • Responding to incoming client queries by phone, email and letter
  • Actively collecting overdue balances
  • Managing Direct Debit statuses
  • Dealing with client refunds
  • Ensuring invoicing is correct and raise credit notes if required
  • Working with our retentions team and managing clients’ off boarding process
  • Ad-hoc tasks to support the rest of the finance team

What skills do I need to have?

  • Experience of credit control
  • A good communicator
  • Goal orientated and driven
  • A team player who is enthusiastic with a positive can-do attitude
  • Able to prioritise, multi-task and work on own initiative
  • Looking for the opportunity to develop and step up to bigger and greater challenges
  • Adaptable and experienced working within a fast paced environment

What’s the earning potential?

We offer a salary of £18-22k depending on experience. 

What benefits are on offer?

  • Award-winning training and education centre with three full-time teachers who help you obtain accreditations, develop and learn
  • On-site gym with steam room – we  also have weekly classes such as Boot Camp and Yoga – there is something for everyone
  • Birthdays off as a paid holiday
  • Private BUPA healthcare cover after a years’ service
  • Full paid maternity leave for first16 weeks and full paid paternity leave for 2 weeks after two years service
  • Pension Scheme with significantly higher matched contributions

We also offer these if you’re interested:

  • Regular cinema nights and LAN parties
  • Friends and family open days where people related to the company come over to eat and drink with us at Christmas
  • Referral scheme in which you can earn up to £500 for referring superstars to join the business
  • Family days out to Chester Zoo
  • An extra weeks holiday the year you get married
  • Crèche on site – somewhere to play when your kids come to visit

We’ve got loads more too:

  • Bar! Free drinks on a Friday to end the week
  • Onsite parking
  • Sports clubs such as running, football & netball
  • Free kettle bells, pyramid, spinning classes and circuit training
  • Table tennis and pool tables – things can get competitive
  • Console gaming area and arcade machines
  • Regular pub quizzes with our very own quiz master - friends and family are also welcome
  • Fresh fruit delivered to the office
  • Team building experiences climbing Snowdon

Performance Incentives:

  • We’re big believers in rewarding commitment, so you get £1000 after 5 years with us and an amazing £10,000 bonus after 10 years in the family
  • Top performers achieve VIP parking

Coming soon:

  • Future plans to have a dog kennels  for all you dog lovers
  • Share Scheme for the entire business to make people feel rewarded and connected