We are UKFast.
Over the past two decades, we have grown from a start-up to a multi-million-pound business. We are one of the UK’s leading cloud and secure managed hosting providers - supplying dedicated servers, private and public cloud hosting solutions, and a full range of technical, cybersecurity, and DevOps consulting services. We’re moving fast, continuously innovating and having a lot of fun in the process.
We transform our customers’ businesses through robust technology, world-class solution engineering, and multi-award-winning customer service.
We design, build and support thousands of technical solutions every year for a full cross-section of the UK economy, from local businesses and charities to fast-growing eCommerce and financial services businesses, global manufacturers and retailers, local and central Government, the NHS and the Ministry of Defence - all seeking new and innovative ways of hosting their IT solutions.
Our business is built entirely around our people and our customers. We invest in our people and work hard to ensure our teams are inspired, motivated and supported. We are customer-obsessive and committed to self-development, hard work and having fun. We believe in everyone bringing their whole self to work as part of our fantastic bunch.
Our in-house training facility is widely accredited. For instance, we are the only managed service provider in the UK to be an accredited AWS training centre.
We care passionately about doing the right thing - for our customers and each other. It’s important to us that UKFast is a diverse, inclusive and socially-conscious employer that contributes positively to our communities and environment. For instance, we have been Carbon neutral for many years.
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As an Account Manager, you will be responsible for driving digital transformation across your client base. Through effective engagement with C-level executives, leadership teams and technical teams, you will be establishing UKFast as the key partner when it comes to everything from cloud, managed services, to security and managed desktop environments.
You will build strong relationships with your clients in order to fully uncover and understand their business challenges and goals. You will enable your clients to reach a clear path to achieving these through optimisation of their tech stack; whether this is via a public, hybrid or fully managed cloud model.
Additionally, You will understand the power of technology and the potential it has to revolutionise the productivity and success of a business. You will be a trusted partner to your clients, offering consultative advice and proposals on how they can remove their IT challenges.
As a Account Manager at UKFast you will be tasked with supporting and growing our customer base. Therefore we would expect you to have a solid understanding of the hosting and cloud industry, and a proven track record in sales.
What you will do
Maintaining and developing strong relationship with your clients, at multiple levels.
Offering consultative and technical advice in order to upsell relevant UKFast products and services
Negotiating contract upgrades and renewals
Working to exceed monthly revenue targets and KPIs
Arranging face to face and video meetings to build on existing relationships.
Engaging clients with relevant sponsors within UKFast to strengthen partnerships
What you will bring
IT Sales, Cloud or Hosting background would be advantageous
Goal oriented and driven
Ability to create strong relationships with senior leaders and c suite
Capable negotiator and ability to create and manage pipeline effectively
Able to prioritise, multi-task and work on your own initiative
Looking for the opportunity to develop and step up to bigger and greater challenges
UKFast came under majority ownership of Inflexion in 2020, who have ambitious growth plans for the company. Alongside this there is significant investment being made into current and new product offerings, to ensure we remain the go to company when it comes to expertise and delivery within our market. It is an exciting time to join the UKFast journey
Private health insurance after one years’ service
Birthdays off as an extra paid holiday
Full paid maternity leave for first 16 weeks and full paid paternity leave for 2 weeks after two years' service.
Award-winning training and education centre
Free onsite parking
Volunteer days to help support our community and charity partners
Active and engaged diversity groups including LGBTQ