We are UKFast.
Over the past two decades, we have grown from a start-up to a multi-million-pound business. We are one of the UK’s leading cloud and secure managed hosting providers - supplying dedicated servers, private and public cloud hosting solutions, and a full range of technical, cybersecurity, and DevOps consulting services. We’re moving fast, continuously innovating and having a lot of fun in the process.
We transform our customers’ businesses through robust technology, world-class solution engineering, and multi-award-winning customer service.
We design, build and support thousands of technical solutions every year for a full cross-section of the UK economy, from local businesses and charities to fast-growing eCommerce and financial services businesses, global manufacturers and retailers, local and central Government, the NHS and the Ministry of Defence - all seeking new and innovative ways of hosting their IT solutions.
Our business is built entirely around our people and our customers. We invest in our people and work hard to ensure our teams are inspired, motivated and supported. We are customer-obsessive and committed to self-development, hard work and having fun. We believe in everyone bringing their whole self to work as part of our fantastic bunch.
Our in-house training facility is widely accredited. For instance, we are the only managed service provider in the UK to be an accredited AWS training centre.
We care passionately about doing the right thing - for our customers and each other. It’s important to us that UKFast is a diverse, inclusive and socially-conscious employer that contributes positively to our communities and environment. For instance, we have been Carbon neutral for many years.
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What’s the role all about?
As an Account Manager, you will be responsible for driving digital transformation across your client base. Through effective engagement with C-level executives, leadership teams and technical teams, you will be establishing UKFast as the key partner when it comes to everything from cloud, managed services, to security and managed desktop environments.
You will build strong relationships with your clients in order to fully uncover and understand their business challenges and goals. You will enable your clients to reach a clear path to achieving these through optimisation of their tech stack; whether this is via a public, hybrid or fully managed cloud model.
Additionally, You will understand the power of technology and the potential it has to revolutionise the productivity and success of a business. You will be a trusted partner to your clients, offering consultative advice and proposals on how they can remove their IT challenges.
As a Account Manager at UKFast you will be tasked with supporting and growing our customer base. Therefore we would expect you to have a solid understanding of the hosting and cloud industry, and a proven track record in sales.
What will my responsibilities be?
What skills do I need to have?