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Where Did All The Good Customer Service Go?

6.6.2018 by Jenn Granger

“Press One if you’d like to get through to our customer service department. “Press Two if…” The dreaded robot voice! A new article from ZDNet has just predicted what customer service will look like in 2025: we’re talking AI, Alexa and voice assistants at the frontline of our businesses. But how long will this last? It’s so frustrating when you can’t get through to a real live person who can answer your questions, especially when talking about complex infrastructure and cloud products. At UKFast, we do things differently. UKFast has award-winning customer support and we always love to chat to our…

mCommerce: The New Focus for Your Business

26.4.2018 by Jenn Granger

How many times have you checked your phone today? Maybe you were trying to find a handyman to help you plug that leak under the sink, maybe you were buying a three-piece suite or checking the latest bid on that…

Cloud UK Live Manchester 2018 – Live Blog

7.3.2018 by Jenn Granger

Supercharge Your Sales With These Digital Tips

5.3.2018 by Jenn Granger

Poppy Heap from CTI Digital gives us her highlights from the highly anticipated Supercharged Commerce event. We’ve all looked at our figures on a Friday night and wondered if there’s a magic spell to skyrocket our sales. What are we going…

How To Switch Your SSL Systems And Stay Secure

19.2.2018 by Jenn Granger

Secure websites are something we all take for granted. We can browse, click and buy almost everything and anything – from the kitchen sink to a brand new speedboat – online at any time. But this could all change with…

What to expect from DDoS attacks in 2018

16.2.2018 by Jenn Granger

Your site is up and running – brilliant! The products are flying off your metaphorical shelves and the revenue is coming in, but suddenly things take a turn for the worse. Why has your site just crashed? DDoS attacks are…

The GDPR deadline is on its way, but what about Brexit?

14.4.2017 by Alice Cullen

You may have heard the term GDPR banded about in the media quite a lot in recent months, but do you know what it is and how it applies to your business? Over a series of blogs – which kicked…

#BacktoBasics: What is Concurrency?

14.1.2014 by Emma Blunt

Concurrency is a tricky subject because it means different things to different people and often, when clients ask us to measure their concurrency, they're actually asking for something else entirely. In this post, we'll attempt to explain what concurrency means…

IIS Express

6.7.2010 by Micro-Clouseau

II'S Express' No - not a revival of the 80's British dance act but a new release from Microsoft .... IIS Express is a lightweight installable version of the popular web hosting platform Internet Information Services (IIS) 7, which can…

The Unnoticed Internet Milestone

24.3.2010 by Pingu

Last month a significant milestone was achieved, but it would have passed by most people unnoticed. The Apache HTTP Server announced its 15th anniversary. (more…)