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How to Get Your Email Security up to Speed

29.7.2019 by Charlotte Greene

Barracuda Networks recently published its 2019 Email Security Threat report, which revealed that the cost of email breaches is increasing. With a landslide 82% of organisations claiming to have faced an attempted email-based security threat in the past year, it appears no business is safe from the growing number of email threats. The effects of these cyber-threats include loss of employee productivity, downtime, business disruption, data loss, financial impact, and damage to reputation – to name just a few. Of particular concern is widespread phishing and spear phishing. More than 40% of the organisations surveyed reported a spear phishing attack…

How to Effectively Manage Your Domain Names

4.6.2019 by Charlotte Greene

Managing your domain name is crucial to protecting your brand. In an ever-changing domain landscape, it’s important to stay on top of the restrictions and requirements of domain names, which can change quickly. Let’s take a look at some expert…

Five Top Tips for Improving Your SEO

13.5.2019 by Charlotte Greene

We get it. Your online business is doing pretty well. You’ve got a steady level of traffic consistently making its way through your virtual shop doors. But how can you increase this traffic? And, more to the point, how can…

How to Build an Effective User Journey

12.4.2019 by Charlotte Greene

The user journey on your site is what determines whether or not your customers are going to buy your products. Can you really afford to lose customers before they reach the all-important ‘confirm purchase’ button? If your user journey could…

How to Create a Safer Password – and Why it Still Matters

7.2.2017 by Jenn Granger

You might not know it yet, but today is the most important day of the year. It’s not Christmas, it’s not your birthday, you haven’t forgotten your anniversary; today is Safer Internet Day, and – in terms of your business…

How to Meet Customers’ Growing Expectations

1.11.2016 by Jenn Granger

While the user experience (UX) is confined to the site itself, the customer experience (CX) goes beyond the realms of the digital to the logistical. Amongst the challenges for retailers is understanding how these two must work together. We asked…

How to be Smarter, Faster & Better with Skip Fidura

6.10.2016 by Guest

In case the eCommerce event of the season has passed you by, and you’ve yet to get your fix of expert insights from eCommerce Live 2016, the lovely Dani has compiled the highlights from dotmailer email guru Skip Fidora. Skip…

How to Build a Killer Mobile App

3.10.2016 by Jenn Granger

By 2017, the number of application – or ‘app’ – downloads is expected to hit an incredible 268.69 billion. This means two things. One, applications are so hot right now. Two, it’s not enough to have an app; it needs…

How to Choose your Ideal eCommerce Host

22.8.2016 by Jenn Granger

Deciding which web hosting provider to pick for your eCommerce site can range from confusing to downright stressful. This is partly because web hosting is a bit of a dark art – while most people will visit websites every day,…

How to Drive Change with NPS

19.11.2015 by Jenn Granger

It can be so easy to get caught up in the business element of a business that you forget that, at the end of the day, if your customers aren’t having a good time, then neither will you. It would…