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Where Did All The Good Customer Service Go?

6.6.2018 by Jenn Granger

“Press One if you’d like to get through to our customer service department. “Press Two if…” The dreaded robot voice! A new article from ZDNet has just predicted what customer service will look like in 2025: we’re talking AI, Alexa and…

Storytelling Your Way To Success

30.5.2018 by Jenn Granger

What does your favourite website make you feel? A smooth and successful buying experience can be down to many things, but telling a story with your eCommerce website can make customers come back time and again. We’ve teamed up with…

Your Five Top Business Tips for Summer 2018

24.5.2018 by Jenn Granger

The world of eCommerce is a speedy thing. Over the past few years we’ve seen the rise of same-day delivery and designated pick-up points as people know they can order all the weird and wonderful things the web has to…

Your Safety Protocols Are Changing

16.5.2018 by Jenn Granger

It’s been a long journey, friends, but it’s time to wave farewell to TLS1.0 On Saturday 30th June, early SSL and TLS protocols, as well as older SSL ciphers will no longer be acceptable ways for people to connect to…

mCommerce: The New Focus for Your Business

26.4.2018 by Jenn Granger

How many times have you checked your phone today? Maybe you were trying to find a handyman to help you plug that leak under the sink, maybe you were buying a three-piece suite or checking the latest bid on that…

Stay On Top Of Your Game With Zuppit

5.4.2018 by Jenn Granger

With your eCommerce business up and running, you’ve got a lot on your hands. You’ve got your products and customer base established, you’re handling revenue like a pro (great job, by the way) and that visitor count keeps on ticking…

Shopware: 3 Tips To Get Your Business Booming

12.3.2018 by Jenn Granger

Mercedes-Benz, BMW and Audi – they’re definitely at the top of our list when it comes to roaring down the Auto-Bahn. Germans really do have a need for speed, and it’s no different with their eCommerce platforms. We’re so excited…

Supercharge Your Sales With These Digital Tips

5.3.2018 by Jenn Granger

Poppy Heap from CTI Digital gives us her highlights from the highly anticipated Supercharged Commerce event. We’ve all looked at our figures on a Friday night and wondered if there’s a magic spell to skyrocket our sales. What are we going…

How To Switch Your SSL Systems And Stay Secure

19.2.2018 by Jenn Granger

Secure websites are something we all take for granted. We can browse, click and buy almost everything and anything – from the kitchen sink to a brand new speedboat – online at any time. But this could all change with…

New eCommerce KPIs to Take into the Boardroom

19.1.2018 by Al McCloud

eCommerce professionals like you need a pat on the back. The average consumer might not appreciate that your industry often forces you to throw out everything you’ve ever learned and start from scratch. It’s a symptom of the internet cycle:…