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Sarah UKFast | Account Manager

How the right hosting partner could save your IT budget

20.8.2020 by Yasmin Duggal

While the UK officially entered economic recession last week, businesses across all sectors are looking for ways to cut costs. Though sometimes it’s not just about saving pennies, it’s about utilising your IT budget to improve strategic planning with an IT setup that is configured by the right partner to complement your long-term vision and avoid nasty billing surprises.  As part of our Money Saving miniseries, this week we caught up with our Business Development Manager, Sara, on how businesses in 2020 can still salvage the best out of their IT budget by choosing a consultative, solution-driven hosting provider.  How important is it to pick a partner with a consultative approach to…

Meet UKFast’s Director of Technical Support

8.2.2019 by Charlotte Nuttall

At UKFast, providing outstanding technical support for our clients is always a top priority. But, to be able to support you the very best we can, we need the very best in the business to coordinate, train and motivate our…

Six Tips for Fantastic Customer Service

5.10.2018 by Jenn Granger

Customer service is one of our passions at UKFast – it’s what made us stand out from the rest when we first began, and is still one of the primary reasons that people choose us today. However, we also know…

The UKFast ‘Supportive Gene’

2.10.2018 by Jenn Granger

Here at UKFast, it’s no secret that we pride ourselves in our ability to be supportive. We call it the ‘supportive gene’ and, as it’s one of our core values, every member of the UKFast family has it. We saw…

Stay in the Loop at UKFast

10.9.2018 by Jenn Granger

Have you ever wanted to finish a large piece of work, only to find your computer doing a necessary update that could take anything from an hour to a quarter of your day? It’s a facepalm situation that could have…

TECH UPDATE: Orchestrator 2 Upgrade Complete

2.8.2018 by Jenn Granger

We always like to keep you up-to-date and well-informed about the new technology and platforms that will really help your business to expand. We’ve just updated our systems to bring you the best tech around including enterprise-grade solutions and brand…

Where Did All The Good Customer Service Go?

6.6.2018 by Jenn Granger

“Press One if you’d like to get through to our customer service department. “Press Two if…” The dreaded robot voice! A new article from ZDNet has just predicted what customer service will look like in 2025: we’re talking AI, Alexa and…