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Sarah UKFast | Account Manager

Six Tips for Fantastic Customer Service

5.10.2018 by Jenn Granger

Customer service is one of our passions at UKFast – it’s what made us stand out from the rest when we first began, and is still one of the primary reasons that people choose us today. However, we also know that providing fantastic customer service requires hard work and constant improvement, to ensure that our customers are getting everything they need, when they need it. We believe that every business has the ability to provide a seamless journey for their clients, so, in the spirit of Customer Service Week, we’ve put together our top tips to give your customers the…

A Season of Service Goodwill

27.10.2010 by Robert Brainstorm

You can never guarantee that nothing will go wrong in service. Simple mistakes or oversights can quickly damage your customer's perception of your company. For example: You order a rare steak and the chef cooks it medium. The garage promises…

Where Social Media and Customer Service Meet

6.10.2010 by Dick Branston

This week, my blog is being hijacked by members of the team eager to give their take on customer service. I've tried to stop them, but the floodgates have opened! So today, it's Jonathan from the marketing team... In the…

It’s National Customer Service Week

4.10.2010 by Dick Branston

It is not enough to have satisfied customers. At UKFast we want Raving Fans. Imagine people telling their friends over a drink how great we are. To drive this vision and find more fans we are using National Customer Service…