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Cloud customer service: What you should look for in customer support

30.11.2021 by Katie Lander

Why customer service is important When it comes to your organisations’ IT, excellent customer support is indispensable. Whether you’re running a customer app, data platform or eCommerce website, downtime or security breaches can seriously damage the reputation of your brand and bottom line, especially in the post-pandemic world. More than ever, employees and customers are increasingly reliant on technology to enable a digital workplace for remote work and digital interactions.  Which means that to keep your organisation functioning, continued uptime is business critical – and that’s where exceptional customer support comes in.  So what should you look out for when choosing your…

What you should look for in cloud customer support | UKFast

25.11.2021 by Katie Lander

Why customer service is important When it comes to your organisations’ IT, excellent customer support is indispensable. Whether you’re running a customer app, data platform or eCommerce website, downtime or security breaches can seriously damage the reputation of your brand…

Load Balancer: Our next generation load balancing solution

23.11.2021 by Katie Lander

Handle even the busiest times 02/12/2021, Manchester: Today we’re introducing our latest Load Balancing solution, which allows businesses to self-serve from within MyUKFast, and offers new game-changing functionalities powered by a publicly available API.  The new solution helps organisations better…

Keeping it cool in the data centre

18.11.2021 by Katie Lander

As customers everywhere demand more environmentally friendly products and services, the pressure is now on for business leaders to deliver.  According to one study, as many as 99% of CEOs surveyed said that sustainability issues are major priorities for their…

UKFast: How we’re fixing Britain’s skills gap alongside the world’s biggest tech firms

11.11.2021 by Katie Lander

By Arlene Bulfin, Director of People Development at UKFast How do you upskill and retrain an entire generation of workers to fill an estimated three million new tech jobs by 2025? That’s the dilemma our country now faces, with digital…

Cloud vs. on-premises: It’s not either/or any more

4.11.2021 by Katie Lander

In 2021, cloud computing is more popular than ever. After an unprecedented move towards remote working over the past year, organisations everywhere have decided the benefits of the cloud vastly outweigh the drawbacks. In fact, according to Gartner, global cloud…